Industry-leading Warranties
Industry-leading Warranties | HVAC Unit Replacement | Heating and Air Conditioning | Manchester
When the chill of a Manchester winter or the height of a humid Tennessee summer tests your comfort, HEP’s industry-leading warranties let you breathe easy. Our seasoned technicians pair fast, precise workmanship with rock-solid coverage that protects your investment long after installation day. From transparent estimates to meticulous cleanup, we handle every detail so you can enjoy whisper-quiet efficiency, lower energy bills, and the peace of mind that comes from knowing your new system is backed by warranties few can match.
Whether you’re facing frequent breakdowns or skyrocketing utility costs, an HVAC unit replacement from HEP is the smart move. We’ll guide you through equipment options tailored to your home, secure rebates and financing when available, and register your warranty on the spot—no paperwork headaches. Ready to upgrade your comfort and safeguard it for years to come? Give us a call today and discover why Manchester homeowners trust HEP for heating and cooling solutions that truly stand the test of time.
FAQs
What types of warranties are available when I replace my HVAC system in Manchester?
Every new system we install comes with two layers of protection: a 10-year manufacturer’s limited parts warranty covering components such as the compressor, coils, and internal electronics, and our own 12-year labour warranty that covers all installation-related service calls. Together they protect both the hardware and the workmanship for more than a decade.
How do I make sure my new warranty is valid after installation?
Simply allow us to register your equipment with the manufacturer within 30 days of installation—we handle all the paperwork online at no extra cost. You only need to confirm your contact details and keep a copy of the registration certificate we email to you; this ensures the full term of the manufacturer’s warranty is activated.
What exactly is covered under the manufacturer’s parts warranty?
The manufacturer’s warranty typically covers the compressor, indoor and outdoor coils, blower motor, control boards, refrigerant valves, and factory-installed thermostats. Consumables such as filters, belts, and refrigerant are not covered, nor is damage caused by neglect, misuse, or unauthorised repairs.
Can I purchase an extended warranty or protection plan beyond the standard coverage?
Yes. We offer optional extended coverage plans that stretch parts and labour protection up to 15 or even 20 years. These plans also include annual maintenance visits, priority emergency response, and discounted call-out fees, giving you long-term peace of mind for a modest monthly cost.
Is routine maintenance required to keep my warranty valid?
Both the manufacturer and our labour warranty require proof of annual professional maintenance. We provide an affordable maintenance membership that meets these conditions; after each visit you receive a digital service record that serves as your evidence should you ever need to file a claim.
Does the HVAC warranty transfer if I sell my Manchester home?
Yes. Our labour warranty transfers automatically at no charge, and most manufacturers allow a one-time transfer of the parts warranty within 90 days of property sale. Simply notify us of the new owner’s details and we’ll handle the paperwork so the next homeowner enjoys the same level of coverage.