NATE-certified Technicians
NATE-certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Madisonville
When the Tennessee heat or a sudden cold snap sweeps through Madisonville, HEP’s NATE-certified technicians are ready to swap out outdated equipment and restore perfect indoor comfort. We start with a thorough load calculation, guide you through high-efficiency options, and back every installation with transparent pricing and rock-solid warranties. Our local team lives and works in the same neighborhoods we serve, so you can count on prompt arrivals, clean job sites, and a friendly “Happy, Energetic, Professional” attitude from the first call to final inspection.
Choose us for HVAC unit replacement and you’ll notice the difference in lower utility bills, quieter operation, and consistent temperatures room to room. From financing assistance to free second opinions, we remove every obstacle between you and a premium comfort system—then stay on call 24/7 to keep it performing at its peak for years to come.
FAQs
What does it mean that your technicians are NATE-certified, and why is that important for my HVAC replacement in Madisonville?
NATE (North American Technician Excellence) certification is the industry’s gold standard for HVAC knowledge and professionalism. Certified technicians have passed rigorous exams covering installation, service, and maintenance. For homeowners in Madisonville, this means your replacement will be handled by specialists who follow proven best practices, maximize system efficiency, and protect manufacturer warranties—giving you peace of mind and a system built to last.
How do I know it’s time to replace my heating and air conditioning unit rather than repair it?
Generally, we recommend considering replacement when: (1) Your system is 10–15+ years old, (2) repair costs exceed 40–50 % of the price of a new unit, (3) energy bills keep climbing despite regular maintenance, or (4) comfort problems—hot/cold spots, excessive noise, or humidity—persist. During a free in-home assessment, our NATE-certified technicians will run load calculations, inspect key components, and provide a side-by-side cost comparison to help you make an informed decision.
How long does a typical HVAC unit replacement take in the Madisonville area?
Most standard replacements can be completed in one full working day (6–8 hours). Complex projects—such as converting from electric to gas, relocating equipment, or upgrading ductwork—may take 2–3 days. Before work begins, we give you a detailed timeline and coordinate any permits required by Madisonville or Hopkins County so there are no surprises.
Will a new HVAC system really lower my energy bills?
Yes. Modern high-efficiency systems (up to 20+ SEER2 for cooling and 96+ % AFUE for furnaces) use advanced compressors, variable-speed motors, and smart thermostats to reduce energy consumption by 20–40 % compared with units installed just 10–15 years ago. Our technicians size the equipment using Manual J calculations to prevent over- or under-sizing, which further optimizes efficiency and extends equipment life.
What warranties and guarantees come with a replacement performed by your team?
We register every new system for the full manufacturer parts warranty—typically 10 years. Labor is covered by our in-house workmanship guarantee for up to 2 years, and extended labor plans are available. In addition, we offer a 100 % Satisfaction Guarantee: if you’re not happy within the first year, we’ll make it right or refund your investment per our written agreement.
How much does an HVAC unit replacement cost in Madisonville, and do you offer financing?
Costs vary by system size, efficiency rating, and installation requirements, but most complete replacements in Madisonville range from $6,500 to $12,000. We provide upfront, itemized quotes with no hidden fees. To make the investment easier, we partner with multiple lenders offering 0 % APR promotional financing for qualified homeowners, as well as low-monthly-payment options up to 120 months. Our comfort consultants can pre-qualify you in minutes without impacting your credit score.