- HEP HVAC
- Flexible Maintenance Plans

Flexible Maintenance Plans
Flexible Maintenance Plans | Heating and Air Conditioning | Lynchburg
Enjoy year-round comfort in Lynchburg without the surprise breakdowns or budget-busting energy bills. HEP’s Flexible Maintenance Plans wrap expert care, priority scheduling, and member-only savings into one convenient package, so your system runs smoothly through sweltering summers and chilly Blue Ridge winters. Our NATE-certified technicians perform seasonal tune-ups that catch little issues before they balloon into costly repairs, helping you cut monthly utility costs and extend equipment life.
Join today and you’ll lock in upfront pricing, 24/7 emergency response, and exclusive discounts on repairs, upgrades, and indoor air-quality accessories—all tailored to fit your home, schedule, and wallet. Whether you own a classic Rivermont bungalow or a brand-new build in Cornerstone, your heating and air conditioning will stay in peak condition, letting you focus on what matters most while HEP handles the rest.
FAQs
What services are included in your flexible HVAC maintenance plans for Lynchburg homes?
Our plans cover two seasonal tune-ups per year—one for cooling and one for heating—plus a 21-point inspection, filter replacement, thermostat calibration, electrical safety checks, condensate drain cleaning, refrigerant level verification, burner and heat-exchanger inspection, lubrication of moving parts, and written performance reports.
How will routine maintenance benefit my heating and air conditioning system?
Regular maintenance improves energy efficiency (often lowering utility bills 10-15%), extends equipment life by reducing wear, maintains manufacturer warranty compliance, prevents up to 80% of unexpected breakdowns, and ensures your system keeps you comfortable during Lynchburg’s humid summers and chilly winters.
How often will a technician visit my home under the plan?
You’ll receive two scheduled visits per year: one in the spring before cooling season and one in the fall before heating season. You may also schedule additional check-ups at the discounted plan rate if your system needs extra attention.
Does the plan include emergency repair coverage?
While parts and labor for major repairs are not fully covered, plan members receive 24/7 priority service, a waived diagnostic fee, and up to 20% off repair costs. Many common issues are caught early during the tune-ups, reducing the likelihood of emergencies.
Can I transfer or cancel my maintenance plan?
Yes. If you sell your home in the Lynchburg area, you can transfer the remaining term of the plan to the new owner at no charge. You may also cancel at any time with 30 days’ notice; we’ll prorate any unused portion and refund the balance.
How do I enroll and what payment options are available?
Enrollment is easy—call, fill out our online form, or speak to a technician during your next service call. You can pay annually at a discounted rate or set up automatic monthly drafts with no added fees. We accept major credit cards, checks, and ACH transfers.