Maintenance Plans

HEP HVACMaintenance Plans

Maintenance Plans | Air Conditioning | Heating and Air Conditioning | Lynchburg

In Lynchburg, where humid summers and brisk winters keep comfort on every homeowner’s mind, HEP’s Maintenance Plans deliver year-round peace of mind. Scheduled tune-ups, deep-system inspections, and priority repairs help you avoid surprise breakdowns while driving energy costs down and equipment life up.

Our certified technicians treat your home like their own, calibrating thermostats, cleaning coils, tightening electrical connections, and replacing filters so your air conditioning stays whisper-quiet and highly efficient. Members also jump the service queue and receive exclusive discounts on parts and labor—because proactive care should feel rewarding as well as reliable.

FAQs

Why should Lynchburg homeowners invest in an HVAC maintenance plan?

Central Virginia’s climate swings from humid 90 °F summers to chilly 30 °F winters. Routine professional maintenance keeps your equipment tuned for both extremes, preventing up to 95 % of unexpected breakdowns, maintaining peak energy efficiency, and extending system life by several years. A plan also locks in priority scheduling with our local technicians, so you’re never left waiting when temperatures spike or drop.

What services are included in your heating and air-conditioning maintenance plans?

Each plan provides two precision tune-ups per year—one cooling inspection in the spring and one heating inspection in the fall. Visits include: cleaning condenser and evaporator coils, testing refrigerant charge, tightening electrical connections, calibrating thermostats, lubricating moving parts, inspecting heat exchangers and burners, replacing standard air filters, clearing drain lines, and running full safety and performance checks. You’ll also receive a written report with recommended corrections, plus discounts on parts and repairs.

How often will a technician visit my home?

We schedule two preventive visits annually: a spring visit before Lynchburg’s summer humidity arrives and a fall visit before heating season. If your system is older, we can add mid-season check-ins at a reduced member rate. Between visits, you can request additional inspections at any time and still receive your plan’s preferred pricing.

Can regular maintenance really lower my energy bills?

Yes. Dust-clogged coils, low refrigerant, or loose electrical connections can cut system efficiency by 20 % or more. After a tune-up, most customers see utility savings of $10–$30 per month during peak seasons. Over a year, those savings generally offset much—if not all—of the plan’s cost.

Does your maintenance plan keep my manufacturer warranty valid?

Nearly all HVAC manufacturers require documented annual maintenance to keep parts warranties in force. Our technicians record every inspection on manufacturer-approved forms and can provide copies if you ever need to file a warranty claim, protecting you from costly out-of-pocket repairs.

What if my system breaks down between scheduled visits?

Plan members receive 24/7 emergency service, a guaranteed same-day response in the greater Lynchburg area, and up to a 20 % discount on repair labor and parts. If the repair stems from something we serviced during your last tune-up, the trip charge is waived. You’ll still keep your place at the front of our service queue—even on holidays or during extreme weather.

HEP HVAC
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(423) 228-7742