- HEP HVAC
- Heat Pump Installation

Heat Pump Installation
Heat Pump Installation | Heating and Air Conditioning | Loudon
When Loudon homeowners want whisper-quiet comfort without sky-high utility bills, they turn to HEP’s expert team for precision heat pump installation. Our certified technicians design systems that keep your space cozy in January and refreshingly cool in July, all while trimming energy use by up to 50 percent compared to traditional HVAC setups. From the first on-site assessment to the final performance check, we handle every detail, back our work with iron-clad warranties, and treat your home as if it were our own.
Whether you’re replacing an aging furnace or building a new dream home, our solutions deliver year-round savings and reliable heating and air conditioning you can feel good about. Schedule a free estimate today and discover why neighbors across Loudon say, “Call HEP, we’ll fix it!”
FAQs
Are heat pumps effective in Loudon’s climate, which sees both hot summers and cold winters?
Yes. Modern air-source heat pumps are designed to provide efficient cooling in the high-80 °F summer afternoons and reliable heating even when outdoor temperatures drop to around 0 °F. Many models include variable-speed compressors and cold-climate technology that keep them operating efficiently down to –5 °F, making them well-suited for the full range of Loudon weather.
How much does a complete heat-pump installation typically cost in Loudon?
For a standard 2- to 3-ton, high-efficiency air-source heat pump, installed cost in Loudon generally ranges from $8,500 to $14,000. The price depends on capacity, efficiency rating (SEER2/HSPF2), whether new ductwork or electrical upgrades are needed, and any add-ons such as smart thermostats or indoor air quality features. Ductless mini-split systems start closer to $4,500 per zone. Our estimator provides a free, itemized quote after an on-site survey.
What incentives or rebates are available for Loudon homeowners who choose a heat pump?
Loudon residents can combine several savings opportunities: • Federal 25C tax credit: up to 30 % of the installed cost, capped at $2,000 for qualifying heat pumps. • TVA EnergyRight rebate: currently $250–$400 for ENERGY STAR® certified units. • Local utility bill credits: Loudon Utilities Board offers seasonal bill incentives for customers who convert from resistance heat. We complete the paperwork and provide AHRI certificates so you receive every available dollar.
How long can I expect my new heat pump to last, and what maintenance is required?
With proper installation and routine maintenance, a quality heat pump in Loudon should provide 12–17 years of dependable service. Key maintenance tasks include: • Twice-a-year professional tune-ups (spring cooling check, fall heating check). • Monthly filter changes during peak seasons. • Keeping outdoor coils free of leaves, grass clippings, and snow. • Promptly addressing any unusual noises or performance drops. Our Comfort Club plan covers all scheduled maintenance and extends compressor/labor warranties.
What is involved in the installation process and how long will my home be without heating or cooling?
Most retrofits in an existing ducted system take one full working day: 1. Arrival & protection: Crews protect floors and furniture with drop cloths. 2. Remove old equipment and prep electrical/disconnects. 3. Set new outdoor unit on a composite pad and install vibration-isolating feet. 4. Mount indoor air handler, connect refrigerant lines, evacuate and charge the system. 5. Integrate smart thermostat, test static pressure, and run a full performance check. You’ll be without heating/cooling for only 3–5 hours. Ductless mini-split installations generally require 3–6 hours per zone.
Can a heat pump completely replace my furnace and central air conditioner, or do I need a backup system?
In most Loudon homes, a properly sized cold-climate heat pump can fully replace both a furnace and a conventional A/C. However, some homeowners opt for a dual-fuel setup, pairing the heat pump with an existing gas furnace. The furnace acts as an auxiliary heat source only during extreme cold snaps below –5 °F. Dual-fuel systems can optimize energy costs by automatically switching to the most economical fuel based on the outdoor temperature.