Certified Technicians

HEP HVACCertified Technicians

Certified Technicians | Heating and Air Conditioning | Loudon

When Loudon homeowners need reliable comfort, they turn to HEP’s certified technicians—local pros who bring a personal touch to every service call. From precision diagnostics to meticulous installations, we handle your system as if it were our own, keeping you informed at every step. You’ll notice the HEP difference in our prompt arrival, shoe–cover courtesy, and the confidence that comes from factory-trained, fully insured experts who live right here in the community they serve.

Whether it’s a sweltering July afternoon or a frosty January morning, our team is on call 24/7 to restore perfect indoor conditions. We back every job with upfront pricing, solid warranties, and a satisfaction guarantee, so you can enjoy uninterrupted heating and air conditioning without surprise costs or stress. Ready for comfort you can count on? Give HEP a call today and feel the relief of knowing Loudon’s most trusted technicians are at your service.

FAQs

What HVAC services do your certified technicians offer in Loudon?

Our team is fully trained and certified to handle every aspect of residential and light-commercial HVAC care in Loudon. Services include complete system installations, replacement of aging furnaces or air conditioners, emergency repairs, seasonal tune-ups, indoor air-quality upgrades, ductwork inspections, and smart-thermostat integration. Because our technicians hold NATE and EPA certifications, you can trust that all work meets the latest industry and local code standards.

Are your technicians licensed, certified, and insured?

Yes. Every technician who arrives at your Loudon home carries current Tennessee HVAC licensure, NATE (North American Technician Excellence) certification, and EPA Section 608 refrigerant handling credentials. In addition, the company maintains full liability and workers’ compensation insurance, so you are completely protected while we are on site.

How fast can you respond to emergency heating or AC repairs in Loudon?

We provide 24/7 emergency service throughout Loudon and neighboring communities. Calls received before noon are usually handled the same day, and a technician is dispatched within two hours for no-heat or no-cool situations when outdoor temperatures are extreme. Our fully stocked service vehicles let us fix most common failures—such as capacitor, igniter, or blower-motor issues—on the initial visit.

Do you offer preventative maintenance plans for Loudon homeowners?

Absolutely. Our Comfort Assurance Plan includes two precision tune-ups per year (one heating, one cooling), priority scheduling, a 15% parts and labor discount, and waived after-hours fees. Routine maintenance helps extend equipment life, maintain manufacturer warranties, and keep energy bills up to 20% lower compared with neglected systems.

What brands and equipment do you service or install?

Our certified technicians are factory-trained to work on all major HVAC brands, including Trane, Carrier, Lennox, Rheem, Goodman, Daikin, and Ruud. We install high-efficiency gas furnaces, heat pumps, ductless mini-splits, geothermal systems, and indoor air-quality accessories such as whole-home humidifiers and UV germicidal lights. If a warranty remains in effect, we will process claims directly with the manufacturer to spare you the paperwork.

Are there any rebates, tax credits, or financing options available for new HVAC installations in Loudon?

Yes. Qualifying ENERGY STAR® heat pumps and high-efficiency furnaces may earn up to $2,000 in federal tax credits under the Inflation Reduction Act. TVA EnergyRight® also offers local rebates on select heat-pump installations. For budgeting convenience we partner with reputable lenders to provide 0% APR financing for 12 months or low fixed-rate plans up to 120 months, subject to credit approval.

HEP HVAC
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(423) 228-7742