- HEP HVAC
- Energy Bills

Energy Bills
Energy Bills | Heat Repair | Heating and Air Conditioning | Lenoir City
When your furnace sputters on a frosty Lenoir City night, HEP’s Energy Bills Heating & Air Conditioning team rushes in with fast, reliable heat repair that keeps the chill outside and the comfort inside. Our certified technicians arrive in fully stocked trucks, diagnose problems on the spot, and explain every option in plain language—so you stay in control of both your home’s warmth and your utility costs. From worn ignitors to mysterious thermostat glitches, we fix it right the first time and back our work with rock-solid guarantees.
Homeowners across Loudon County trust HEP because we’re local, transparent, and available 24/7. We prioritize energy-efficient solutions that stretch your budget further, and we tidy up before we leave, treating your home as if it were our own. Call or click today, and discover why your neighbors turn to HEP whenever the heat is off and comfort can’t wait.
FAQs
How can I tell if my heating system needs professional repair rather than a simple filter change?
If you notice uneven temperatures, strange noises or smells, frequent cycling, a sudden spike in energy bills, or the system simply will not start, those are signs of a mechanical or electrical fault that a basic filter change will not fix. In Lenoir City’s variable winters, calling a certified HVAC technician quickly prevents further damage, keeps your family safe from carbon-monoxide risks, and often saves money compared with waiting until the unit fails completely.
How fast can you arrive for a no-heat emergency in Lenoir City?
We offer 24/7 emergency heat repair service. Because our technicians are locally dispatched from within Loudon County, typical response time inside Lenoir City limits is 1–2 hours, even on weekends and holidays. When you call, a dispatcher will give you an exact ETA and keep you updated until your technician arrives.
Will repairing my furnace or heat pump actually lower my monthly energy bills?
Yes. A malfunctioning component—such as a dirty burner, loose blower belt, failing capacitor, or low refrigerant—forces the system to run longer and draw more power or gas. After a proper repair and tune-up, most customers in Lenoir City see savings of 10–30 % on their winter utility bills, along with improved comfort and reduced risk of total breakdowns.
What types and brands of heating equipment do you service?
Our NATE-certified technicians repair and maintain all major brands—including Trane, Carrier, Lennox, Goodman, Rheem, York, Bryant, and American Standard—across gas furnaces, electric furnaces, dual-fuel hybrid systems, heat pumps, and mini-split units. We keep common OEM parts stocked on our trucks to finish most jobs during the first visit.
What preventive maintenance can I do myself between professional visits?
Replace or wash the air filter every 30–60 days, keep supply and return vents unblocked, and gently vacuum dust from registers. Check that your outdoor heat-pump unit is clear of leaves and debris, and pour a cup of white vinegar into the condensate drain line quarterly to prevent clogs. These small steps improve airflow, reduce strain on components, and help keep energy bills in check until your annual professional tune-up.
Are rebates or financing options available for high-efficiency upgrades in Lenoir City?
Yes. Customers served by Lenoir City Utilities Board (LCUB) may qualify for TVA EnergyRight rebates on qualifying heat pumps and smart thermostats. Federal tax credits of up to 30 % (maximum $600 for furnaces and $2,000 for heat pumps) are also available under the 25C program through 2032. We partner with financing providers that offer 0 % APR promotional plans or low-interest loans, allowing you to spread payments over 12–60 months and offset costs with the energy savings you’ll see right away.