- HEP HVAC
- NATE-certified Technicians

NATE-certified Technicians
NATE-certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Lancing
When your comfort is on the line, trust the NATE-certified pros at HEP to make sure your home in Lancing feels just right all year long. Our seasoned technicians combine rigorous training with genuine hometown care, guiding you through every step of an HVAC unit replacement—from a no-pressure assessment to precise installation and post-service walkthroughs. We carry top-tier, energy-efficient systems and back them with iron-clad warranties, so you enjoy lower utility bills, cleaner air, and peace of mind for years to come.
Choosing HEP means punctual arrivals, transparent pricing, and craftsmanship that meets or exceeds manufacturer standards. Whether your current system is struggling to keep up with Tennessee’s summer heat or winter chill, we’ll tailor a solution that fits your space and budget, disposing of the old equipment responsibly and leaving your home spotless. Rediscover reliable comfort with the local team that treats you like family—schedule your HVAC unit replacement today and feel the HEP difference from the first call to the final follow-up.
FAQs
What does it mean that your technicians are NATE-certified, and why is it important for my HVAC replacement?
NATE (North American Technician Excellence) certification is the industry’s most widely recognized credential for HVAC professionals. A NATE-certified technician has passed rigorous, proctored exams that verify real-world knowledge of heating, ventilation, air conditioning, and refrigeration systems. When you hire our Lancing team, you can trust that the installer: • Follows the correct load-calculation, sizing, and duct-design procedures. • Adheres to current building codes and manufacturer specifications. • Completes your replacement efficiently and safely, reducing callbacks and warranty issues. • Maximizes system efficiency, comfort, and lifespan through proper commissioning.
How do I know if it’s time to replace my heating or air-conditioning unit in Lancing?
You should consider replacement when any of the following apply: 1. Age: Furnaces older than 15 years or air conditioners/heat pumps older than 10–12 years generally operate well below today’s efficiency standards. 2. Frequent repairs: If repair costs exceed 30–40 % of the price of a new unit, replacement is usually the better investment. 3. Rising utility bills: A steady increase in energy costs despite regular maintenance signals declining efficiency. 4. Comfort problems: Uneven temperatures, excessive humidity, or excessive noise often indicate an undersized, oversized, or failing system. 5. Obsolete refrigerant: Systems that still rely on R-22 (Freon) can be costly to recharge and service. Our technicians offer free in-home assessments to help you decide whether repair or replacement is the most cost-effective path.
How long does a typical HVAC unit replacement take, and will I be without heating or cooling during the process?
Most standard residential replacements—involving either a furnace/air handler and an outdoor AC or heat pump—are completed in one day. A typical timeline is: • 8:00 a.m.–10:00 a.m.: Arrival, site protection, removal of old equipment. • 10:00 a.m.–3:00 p.m.: Setting new equipment, duct modifications, line-set and electrical connections. • 3:00 p.m.–5:00 p.m.: Refrigerant charging, performance testing, thermostat setup, homeowner orientation. You’ll be without heating or cooling only while the old system is disconnected—usually four to six hours. If more extensive ductwork or indoor air-quality accessories are involved, the job may extend into a second day, but we’ll provide temporary space heaters or portable AC units if needed.
Are there energy-efficient options or rebates available for new HVAC systems in Lancing?
Absolutely. We install ENERGY STAR®-certified equipment with high SEER2, HSPF2, and AFUE ratings that can cut energy use by 20–40 % compared to older models. Current incentives include: • Federal tax credits under the Inflation Reduction Act—up to $2,000 for qualifying heat pumps or $600 for high-efficiency furnaces and central air conditioners. • TVA EnergyRight or local utility rebates (when available), which often provide $150–$400 per qualifying system. • Manufacturer rebates that can add another $300–$1,200 depending on seasonal promotions. Our office handles the paperwork and supplies all documentation so you receive every available incentive.
What should I expect to pay for a complete HVAC unit replacement, and do you offer financing?
Pricing varies with system size, efficiency tier, duct modifications, and accessory add-ons (IAQ products, smart thermostats, zoning, etc.). As a ballpark for a 2- to 3-ton home in Lancing: • Good (14.3 SEER2 single-stage AC & 80 % AFUE furnace): $6,500–$8,500 installed. • Better (15.2 SEER2 two-stage AC & 96 % AFUE furnace): $8,500–$11,000 installed. • Best (18–20 SEER2 variable-speed heat pump with communicating air handler): $11,000–$16,000 installed. We partner with trusted lenders to offer 0 % APR options for 12–18 months or low-interest plans up to 120 months, subject to credit approval. This lets you spread the investment over manageable monthly payments.
Do I need permits or inspections for an HVAC replacement in Lancing, and do you handle them?
Yes. Morgan County (for Lancing-area addresses) requires a mechanical permit and a final inspection for any equipment replacement that alters fuel, electrical, or refrigerant connections. If your home is within another jurisdiction, similar rules apply. As the licensed contractor, we: 1. Pull all required permits before work begins. 2. Schedule the inspection with the county or city building department. 3. Meet the inspector on site to verify proper installation, clearances, combustion venting, and electrical safety. 4. Provide you with the signed inspection sticker or certificate for your records. This ensures full code compliance, keeps your manufacturer warranty intact, and protects your homeowners-insurance coverage.