Industry-leading Brands

HEP HVACIndustry-leading Brands

Industry-leading Brands | HVAC Unit Replacement | Heating and Air Conditioning | Lancing

When your home comfort is on the line, Lancing trusts HEP’s industry-leading brands to step in with precision, speed, and honest expertise. Our licensed technicians evaluate your current system, match you with the most energy-efficient technology on the market, and complete your HVAC unit replacement with meticulous craftsmanship—often in a single day. From whisper-quiet heat pumps to smart thermostats that learn your schedule, every product we install is selected to lower utility bills and elevate year-round comfort.

What sets us apart is the hometown service behind the big-name equipment. You’ll receive upfront pricing, clear communication, and follow-through that extends long after the install; if you have questions at midnight or need a quick tune-up next season, we’re only a call away. Upgrade confidently knowing HEP backs your new system with robust warranties and a 100% satisfaction guarantee—because in Lancing, we’re not just replacing HVAC units; we’re keeping neighbors comfortable for life.

FAQs

How do I know it’s time to replace my HVAC unit rather than repair it?

Most systems need replacement after 12–15 years, or sooner if major components such as the compressor or heat exchanger fail. Signs include rising energy bills, uneven temperatures, excessive noise, frequent breakdowns (two or more major repairs in a season), and refrigerant no longer in production (e.g., R-22). A professional load calculation and diagnostic visit will confirm whether a new, high-efficiency unit will save you money and improve comfort.

Which brands do you install and why are they considered industry-leading?

For customers in Lancing we primarily supply Daikin, Mitsubishi Electric, LG, and Panasonic heat-pump systems, along with Trane and Carrier gas furnaces and air conditioners. These manufacturers are known for exceptional energy-efficiency ratings (SEER2 up to 26, SCOP over 4.5), advanced inverter technology for quiet operation, rigorous factory warranties, and strong local parts availability, ensuring quick repairs and long product life.

What does a complete HVAC replacement typically cost in Lancing, and what affects the price?

A straightforward swap of a like-for-like 3-ton heat-pump/air-con system starts around £4,200 including VAT, while a high-efficiency hybrid system with zoning can run £7,500–£11,000. Key cost drivers are system capacity, efficiency rating, indoor air-quality add-ons (e.g., HEPA filtration), ductwork modifications, and the complexity of removing old equipment. We provide fixed, written quotations after a free site survey.

How long will the installation take and will I be without heating or cooling?

Most residential replacements take 1–2 days: day one for removal, pad or bracket preparation, and indoor coil/air-handler swap; day two for new condenser placement, refrigerant charging, commissioning, and homeowner orientation. Your home will be without active heating or cooling for portions of these days, but we schedule during mild weather when possible and can supply temporary heaters or portable AC units at no extra cost if needed.

Are there any finance options or government incentives available?

Yes. We partner with Hitachi Capital to offer 0% APR over 12 months or low-interest plans up to 10 years. Homeowners replacing oil, LPG, or electric resistance heating with an air-source heat pump can apply for the Boiler Upgrade Scheme (BUS) grant of up to £7,500. We handle the paperwork and deduct the grant from your invoice. Local utility rebates for smart thermostats and insulation upgrades may also apply.

What kind of warranty and after-sales support do you provide?

All units come with a manufacturer’s parts warranty of 5–10 years (compressors up to 12 years on Daikin). We add a 2-year labour warranty, extendable to 10 years with an annual service plan. Our support includes 24/7 emergency call-outs, priority scheduling for maintenance members, and complimentary first-year tune-up. You’ll receive digital copies of manuals, warranty registrations, and a maintenance checklist to maximise system lifespan and efficiency.

HEP HVAC
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(423) 228-7742