Certified Pros
Certified Pros | Heat Repair | Heating and Air Conditioning | Lake City
When winter sweeps through Lake City, you don’t have time to wonder whether your furnace will make it through the night. The certified pros at HEP Heating & Air Conditioning bring fast, precision diagnostics, upfront pricing, and a truck stocked with genuine parts right to your driveway—so heat repair happens in hours, not days. From worn ignitors and faulty blower motors to mysterious cold spots, we’ve seen it all and fixed it all, keeping local families warm for more than three decades.
Choose HEP and you get more than a quick fix. You get licensed, background-checked technicians who respect your home, a workmanship guarantee that actually means something, and 24/7 live support for those after-hours emergencies. Experience hometown care backed by industry-leading expertise, and feel the difference a truly reliable comfort partner can make.
FAQs
What types of heating systems do you repair in Lake City?
Our certified technicians are trained to diagnose and repair all common residential and light-commercial heating systems found in Lake City, including natural-gas, propane, and electric furnaces, heat pumps, boilers, ductless mini-splits, and hydronic/radiant setups. We stock a wide range of OEM parts on our service vehicles, so most repairs can be completed in a single visit.
How fast can you get to my home if I have a no-heat emergency?
We provide 24/7 emergency dispatch within the Lake City city limits and surrounding Columbia County communities. Calls received before 10 p.m. are usually answered within 60–90 minutes, and overnight calls are prioritized for first-thing-in-the-morning arrival. Our local warehouse and on-truck inventory mean we can restore heat the same day in over 90 % of cases.
Are your technicians licensed and insured?
Yes. Every field technician holds current Florida HVAC contractor licensing and NATE (North American Technician Excellence) certification. We carry full general liability and workers’ compensation insurance, and all staff undergo background checks and drug screening. Ongoing factory and EPA Section 608 training ensures your repair meets code requirements and protects manufacturer warranties.
What signs indicate I should call a professional instead of trying a DIY fix?
If you notice any of the following, shut the system off and give us a call: (1) persistent burning or electrical odors, (2) loud banging, screeching, or rumbling noises, (3) frequent on/off cycling (short-cycling), (4) rooms that never reach the set temperature, (5) a sudden rise in utility bills, or (6) the presence of water, refrigerant, or soot around the unit. These symptoms often point to safety-critical issues such as cracked heat exchangers, failing blower motors, or refrigerant leaks that require specialized tools and training to fix safely.
How much will my heat repair cost, and do you give free estimates?
A basic diagnostic visit in Lake City is $95, which we waive when you authorize the repair. Minor fixes like igniter replacement generally run $150–$300, while major component replacements (e.g., blower motors, heat exchangers) can range from $400 to $1,200. After we diagnose the problem, we present a written, flat-rate quote before any work starts—no hidden fees and no overtime surcharges for weekend or evening work. Financing and manufacturer rebates are available for larger repairs or system upgrades.
Do you offer maintenance plans to prevent future breakdowns?
Absolutely. Our Comfort Shield Maintenance Plan includes a spring A/C tune-up and a fall heating tune-up, priority same-day scheduling, a 15 % discount on parts and labor, and detailed performance reports. Regular maintenance keeps your equipment running at peak efficiency, extends its lifespan by up to 30 %, maintains manufacturer warranty compliance, and can lower winter energy bills by 10–20 %.