- HEP HVAC
- Thermostat Upgrade Service

Thermostat Upgrade Service
Thermostat Upgrade Service | Thermostat Upgrades | Heating and Air Conditioning | La Follette
Whether winter’s chill is pushing through Norris Lake or a summer heatwave is rolling off the Cumberland Mountains, precise temperature control makes all the difference in your La Follette home. HEP’s licensed HVAC experts specialize in thermostat upgrades that replace outdated dials with intuitive, Wi-Fi–connected technology. In a single visit, we’ll install, calibrate, and show you how to program your new smart thermostat so you can track energy use, set custom schedules, and adjust settings from anywhere—right from your phone.
Customers choose our thermostat upgrades to trim utility bills, extend HVAC life, and enjoy room-by-room comfort without ever hunting for the perfect setting again. We back every installation with transparent pricing, a workmanship guarantee, and the friendly service East Tennesseans have trusted for decades. Ready to experience comfort on your terms? Call HEP today and feel the difference by tonight.
FAQs
Why should I consider upgrading my thermostat instead of keeping my old manual model?
Modern programmable and smart thermostats offer precise temperature control, remote access from your phone, automatic scheduling, and energy-saving features that older mercury or slider models simply can’t provide. In La Follette’s variable climate—chilly winters and warm, humid summers—those features can cut heating and cooling costs by 10–20 %, improve indoor comfort, and extend the life of your HVAC equipment by preventing short-cycling.
What kinds of thermostats do you install for La Follette homeowners?
We carry and install a full range of Wi-Fi and smart thermostats from trusted brands such as Nest, ecobee, Honeywell Home, and Emerson Sensi. Options include basic 7-day programmable units, learning thermostats that adapt to your routine, models with integrated humidity control, and voice-assistant compatible devices. Our technicians will review your goals (budget savings, remote access, zoning, indoor air quality) and recommend the best model for your specific heating and air conditioning system.
How long does a typical thermostat upgrade take, and will my HVAC system be shut down for long?
Most residential installations are completed in about one hour. We start by turning off power to your furnace or air-handler, removing the old thermostat, confirming wire compatibility, mounting and wiring the new unit, and then powering everything back up for a full operational test. Your heating or cooling will be offline only during that brief installation window, and we schedule appointments at your convenience to minimize disruption.
Can a new smart thermostat really lower my utility bills in La Follette?
Yes. TVA data shows that heating and cooling can account for 40–50 % of a Campbell County home’s energy use. Smart thermostats automatically adjust temperatures when you’re asleep or away, use local weather data to fine-tune setpoints, and send energy-use reports so you can spot waste. Customers in La Follette typically see annual savings of $100–$200 in electricity and propane costs—often paying for the thermostat within two seasons.
Will my current HVAC equipment work with a smart thermostat, or will I need other upgrades?
Most modern gas furnaces, heat pumps, and dual-fuel systems installed in the last 20 years are fully compatible. During your free estimate we inspect control boards, verify low-voltage (24 V) wiring, check for a C-wire for constant power, and test any add-ons like humidifiers or zoning dampers. If a C-wire is missing, we can usually add one or install a power extender kit so you don’t need costly rewiring.
Do you provide warranties and post-installation support?
Absolutely. All thermostats we install come with the manufacturer’s warranty (typically 3–5 years). Our labor is covered by a 12-month workmanship guarantee, and we offer a discounted maintenance plan that includes annual thermostat firmware updates and system performance checks. If you have questions about app setup or schedules after we leave, our La Follette office provides free phone support and can dispatch a technician if needed.