Transparent Pricing
Transparent Pricing | Heating and Air Conditioning | Kodak
When the Tennessee weather swings from steamy summers to crisp mountain winters, you need dependable heating and air conditioning service you can trust—and a bill you can understand. HEP’s Transparent Pricing promise means you see every cost upfront, with no surprise fees lurking in the fine print. Our local Kodak technicians arrive on time, diagnose quickly, and lay out clear, flat-rate options before any work begins, so you stay in control of both comfort and budget.
Whether it’s a late-night furnace repair, a routine tune-up, or a high-efficiency system installation, we back every job with warranties, 24/7 support, and the neighborly courtesy you expect from a hometown company. Discover how straightforward home comfort can be—schedule your visit today and experience why Kodak counts on HEP for transparent pricing done right.
FAQs
How does your transparent pricing policy work for heating and air conditioning services in Kodak?
Before any work begins, our technician performs a thorough inspection and creates a flat-rate price based on standardized national pricing guides and local market averages. We share that number with you in writing, explain every line item, and obtain your approval before we lift a wrench. The quote you accept is the exact amount you pay—no surprise add-ons at checkout.
What is included in the upfront quote I receive?
Your quote covers parts, labor, applicable permits, standard disposal fees, and Tennessee state sales tax. If the job involves a new HVAC system, the price also includes equipment delivery, basic electrical connections, and a complimentary post-installation tune-up. We itemize each cost so you can see precisely where your money goes.
Are there any hidden fees, overtime charges, or weekend premiums?
No. Our flat-rate model already factors in the time required to finish the task, whether it’s 10 a.m. on a Tuesday or 8 p.m. on a Saturday. You never pay extra for overtime, after-hours, or holiday service. The only time your invoice changes is if you decide to add additional work that was not part of the original scope.
Is there a diagnostic or service call fee, and can it be applied to the repair?
Yes. We charge a modest diagnostic fee to cover the technician’s time and travel to your Kodak home. If you move forward with the recommended repair or replacement the same day, we credit 100% of that diagnostic fee toward the final bill, effectively making the diagnosis free.
Do I have to approve repairs right away, or can I think about it?
You are never pressured to make an instant decision. Your written quote is valid for 30 days, giving you time to compare options, discuss with family, or seek a second opinion. Should you accept later within that window, we honor the original price and schedule your service at the earliest available date.
What financing or payment options do you offer for larger HVAC projects?
For bigger investments like system replacements, we provide multiple financing plans through trusted lending partners—some with 0% interest for up to 18 months (subject to credit approval). We also accept major credit cards, checks, and digital payments, and we can bundle extended warranties or maintenance memberships into the financing for one predictable monthly payment.