Certified Technicians
Certified Technicians | Heating and Air Conditioning | Kodak
Need the chill gone from a February night or the sticky heat broken on a July afternoon? HEP’s certified technicians bring fast, dependable heating and air conditioning solutions to every home and business in Kodak. We arrive on time, armed with state-of-the-art tools and genuine parts, ready to diagnose, repair, or replace your system so you can get back to feeling comfortable—no sweat, no shivers, no hassle.
Because our crew is factory-trained, NATE-certified, and fully insured, you can trust that every service call is completed to the highest industry standards. From seasonal tune-ups that slash energy bills to emergency repairs at 2 a.m., we back all workmanship with iron-clad guarantees and transparent pricing. When you choose HEP, you’re choosing local expertise that keeps your indoor climate perfect all year long.
FAQs
What certifications do your HVAC technicians in Kodak hold?
All our technicians are NATE-certified (North American Technician Excellence) and EPA 608–licensed for safe refrigerant handling. Many also have factory training from major equipment brands such as Trane, Carrier, and Rheem. These credentials ensure they can diagnose, repair, and install heating and cooling systems according to the latest industry standards and manufacturer specifications.
What heating and air conditioning services do you provide?
We offer complete residential and light-commercial HVAC services, including system design, new equipment installation, seasonal maintenance, emergency repairs, ductwork fabrication, indoor air-quality upgrades, and smart thermostat integration. Whether you need a furnace replacement, an AC recharge, or a heat-pump tune-up, our certified technicians have the expertise and tools to do the job efficiently.
How often should I schedule maintenance for my HVAC system, and what does a tune-up include?
For optimal performance and warranty compliance, we recommend two professional tune-ups per year—one in spring for cooling equipment and one in fall for heating components. A typical visit includes cleaning coils and burners, checking refrigerant levels, testing safety controls, tightening electrical connections, calibrating the thermostat, lubricating moving parts, and measuring airflow and efficiency. Proactive maintenance can reduce energy bills by up to 15 % and prevent most unexpected breakdowns.
Do you offer 24/7 emergency HVAC repair in Kodak, and how quickly can a technician arrive?
Yes. Our on-call team is available 24 hours a day, 365 days a year. Once you place an emergency request, we dispatch the nearest certified technician from our Kodak service hub, with average arrival times of 60–90 minutes within Sevier County. We stock common replacement parts on our service vehicles so most critical repairs are completed in a single visit.
Can your certified technicians help me improve my home's energy efficiency?
Absolutely. During a free in-home energy assessment, we evaluate equipment age, duct leakage, insulation levels, and thermostat settings. We can then recommend high-efficiency heat pumps or furnaces, variable-speed air handlers, duct sealing, smart thermostats, and indoor air-quality accessories that qualify for utility rebates or federal tax credits. Implementing these upgrades can cut heating and cooling costs by 20–40 %.
What warranties and guarantees come with your HVAC repairs and installations?
All new system installations are backed by a 10-year manufacturer parts warranty and a 2-year labor warranty, with optional extended coverage up to 12 years. Repairs come with a 1-year parts and labor guarantee. We also offer a 100 % satisfaction promise—if you’re not completely satisfied with our workmanship within the first year, we’ll return and make it right at no additional cost.