Certified Technicians

Certified Technicians | Air Conditioning | Heating and Air Conditioning | Kingston

When Kingston’s summer humidity starts to climb, HEP’s certified technicians bring fast, friendly relief with superior air conditioning service. We pair decades of local know-how with the latest diagnostic tools to tune, repair, or replace your system so it runs whisper-quiet and wallet-wise. Every visit is backed by transparent pricing, tidy workmanship, and a satisfaction guarantee that lets you breathe easier—literally.

From high-efficiency upgrades to same-day emergency fixes, our NATE-certified pros handle every brand and model with precision. We optimize airflow, balance refrigerant levels, and share simple maintenance tips that keep your home cool long after we’ve packed up the tool-bag. For comfort you can feel and craftsmanship you can trust, Kingston homeowners call HEP for all things air conditioning.

FAQs

Why should I hire a certified HVAC technician for my air-conditioning needs in Kingston?

Certified technicians have undergone provincial training, hold TSSA/313A refrigeration licenses, and stay current with Ontario building codes and manufacturers’ specifications. This ensures the job is completed safely, preserves your equipment warranty, and maximizes system efficiency—saving you money on future repairs and energy costs.

How often should my central air conditioner be serviced?

For homes in Kingston’s varied climate, we recommend a professional tune-up once a year—preferably in early spring. Annual maintenance includes cleaning coils, checking refrigerant levels, tightening electrical connections, and inspecting condensate drains. Regular servicing can improve efficiency by up to 15 %, extend equipment life, and help spot problems before peak summer heat arrives.

What warning signs indicate my air conditioner needs professional attention?

Call a certified technician if you notice any of the following: warm air blowing from vents, weak airflow, unusual noises or odours, short cycling, ice on refrigerant lines, water around the indoor unit, or sudden spikes in hydro bills. Addressing issues early prevents costly breakdowns and potential damage to the compressor.

Do you offer 24/7 emergency air-conditioning repair in Kingston?

Yes. Our certified HVAC team is on-call around the clock, 365 days a year. We stock common OEM parts on our service vehicles and can usually restore cooling on the first visit. After-hours rates are explained upfront, and every repair is backed by a 1-year parts and labour guarantee.

How can upgrading to a high-efficiency AC unit lower my energy bills?

Modern air conditioners use variable-speed compressors, ECM fan motors, and environmentally friendly R-410A refrigerant. Units with SEER2 ratings of 16–22 can reduce cooling costs by 30–50 % compared with systems over 10 years old. Our technicians perform a free load calculation to size the unit correctly, preventing short cycling and maximizing savings.

Are rebates or incentives available for new air-conditioning installations in Kingston?

Absolutely. Through Canada’s Greener Homes Grant and select utility programs, homeowners can receive up to $650 on eligible ENERGY STAR® air conditioners when installed by a certified contractor. Our staff will handle the paperwork, submit performance test results, and ensure your system qualifies for all current federal, provincial, and local incentives.