- HEP HVAC
- AC Installation

AC Installation
AC Installation | Heating and Air Conditioning | Kingsport
In Kingsport, HEP turns stressful AC upgrades into smooth, satisfying experiences. Our certified technicians size, install, and fine-tune today’s most efficient systems, so your home feels perfect no matter the season. When locals think of reliable heating and air conditioning, they know HEP delivers workmanship backed by clear communication, honest pricing, and a 100% satisfaction guarantee.
Schedule at your convenience, enjoy same-day service, and start saving on energy bills the moment we flip the switch. From ductwork checks to smart-thermostat setup, every detail is handled with hometown care—because your family’s comfort is our family’s business. Call or click today and breathe easy tonight.
FAQs
What factors influence the cost of a new air-conditioning installation in Kingsport?
Pricing is driven by four main variables: (1) Equipment capacity and efficiency—higher-tonnage systems and premium SEER2/ENERGY STAR models cost more up front but lower utility bills; (2) Ductwork condition—replacing or modifying leaky or undersized ducts can add 10-30 % to the job; (3) Home layout and accessibility—installations in tight attics, crawlspaces, or multi-story homes take longer and require more labor; and (4) Optional accessories—smart thermostats, whole-home air purifiers, or zoning dampers raise the total. In Kingsport, most complete residential change-outs fall between $5,500 and $10,500, while first-time installs with new ductwork can range from $9,000 to $15,000.
How long does an AC installation usually take?
A straight, like-for-like replacement in an existing system typically takes one full workday—about 6–8 hours. If new ductwork, electrical upgrades, or a heat-pump add-on is required, the project can extend to two or even three days. Our crews begin by protecting floors, recovering refrigerant from the old unit in accordance with EPA rules, removing the indoor coil and outdoor condenser, setting the new equipment, pressure-testing and evacuating the line-set, charging the system, and performing a detailed start-up checklist before cleanup.
What size air conditioner does my home really need?
Correct sizing is essential for comfort and efficiency in Northeast Tennessee’s humid climate. We perform a Manual J load calculation that factors in square footage, insulation levels, window orientation, roofing material, local design temperatures (93 °F summer/19 °F winter for Kingsport), and the number of occupants. Oversized units short-cycle, create humidity issues, and waste energy, while undersized systems run continuously and never quite cool the house. After the load calculation, we recommend the tonnage (e.g., 2.5 tons) and match it to a properly sized coil and air handler/furnace.
Are permits or inspections required for HVAC work in Kingsport?
Yes. The City of Kingsport Building Division requires mechanical permits for new installs and significant replacements. After we pull the permit on your behalf, a city inspector will verify that refrigerant piping, electrical connections, condensate drainage, and ductwork meet current International Residential Code (IRC) and local amendments. The inspection is usually scheduled the next business day after installation and there is no extra effort needed from the homeowner other than allowing access.
What energy-efficiency options and rebates are available to Kingsport residents?
Upgrading to a high-efficiency heat pump or AC with a SEER2 rating of 16.0 or higher can cut cooling costs by 30 % or more. Kingsport Power (AEP) and TVA run periodic rebate programs that can provide $150–$400 for qualifying heat pumps or variable-speed compressors; we’ll complete all paperwork. Federal tax credits under the Inflation Reduction Act allow up to 30 % of the project cost (capped at $600 for AC and $2,000 for heat pumps) when minimum efficiency thresholds are met. We also offer ENERGY STAR-certified smart thermostats that may qualify for an additional $50 credit.
Do you offer financing, warranties, and ongoing maintenance plans?
Absolutely. We partner with local credit unions and national lenders to provide 0 % interest promotional financing for 12–18 months or low-APR terms up to 120 months. All systems come with a 10-year manufacturer parts warranty when registered within 60 days; we supplement that with a one-year labor warranty (extended labor coverage is available). Our Comfort Club maintenance plan includes two precision tune-ups per year, priority scheduling, 15 % repair discounts, and automatic reminder calls—ideal for keeping your new installation operating at peak efficiency season after season.