Certified Technicians
Certified Technicians | Heat Repair | Heating and Air Conditioning | Kelso
When the cold, damp Pacific Northwest weather settles over Kelso, you don’t have time to wait for warmth. HEP’s certified technicians arrive promptly with fully stocked vehicles, advanced diagnostic tools, and a “fix-it-right-the-first-time” attitude. From worn-out ignitors to malfunctioning heat pumps, we isolate the problem quickly, explain your options in plain language, and restore cozy comfort with minimal disruption to your day.
Neighbors choose us for heat repair because we combine decades of local experience with up-to-date training on every major HVAC brand. We back our work with transparent pricing, friendly follow-up, and 24/7 emergency availability—so whether it’s a midnight chill or an early-morning frost, Kelso homes and businesses stay safe, efficient, and warm. Call or click today and feel the HEP difference before the next cold front rolls in.
FAQs
What types of heating equipment do your certified technicians repair in Kelso?
Our NATE-certified technicians are trained to repair all major residential and light-commercial heating systems used in the Kelso area, including gas and electric furnaces, heat pumps, ductless mini-splits, boilers, and packaged rooftop units. We stay current on leading brands such as Trane, Lennox, Carrier, Rheem, Ruud, Goodman, Daikin, Mitsubishi, and more. Whether your system is 20 years old or the latest high-efficiency model, we come prepared with specialized diagnostic tools, factory-authorized parts, and the expertise to restore safe, reliable heat quickly.
How fast can you respond to a heating emergency in Kelso or neighboring communities?
We know winter nights in Cowlitz County can drop into the 20s, so loss of heat is urgent. Our dispatch center operates 24/7. For true no-heat or safety emergencies, a technician is typically on site within 2–4 hours anywhere in Kelso, Longview, Rainier, or Castle Rock—often sooner. For same-day non-emergency service, we offer convenient two-hour arrival windows and real-time technician tracking so you’re never left guessing.
Are your technicians licensed and insured?
Yes. Every field technician holds a Washington State HVAC/R 06A specialty electrical license, is NATE-certified, and completes annual manufacturer training. The company carries $2 million in general liability coverage and full workers’ compensation insurance. Copies of licenses and certificates are available upon request, so you can feel confident that only qualified, fully insured professionals are working in your home.
What warning signs mean I should call for heat repair instead of waiting?
• No warm air or the system won’t start. • Furnace short-cycling (turning on/off rapidly) or running constantly. • Unusual noises—rumbling, squealing, grinding, or loud bangs. • Burning, musty, or gas odors. • Cold spots or weak airflow from supply vents. • Unexpectedly high utility bills compared with last winter. • Yellow, flickering furnace flame (it should be steady blue). Addressing these issues promptly prevents bigger, costlier failures and helps protect your family from carbon monoxide risks.
Do you offer preventive maintenance plans to avoid future breakdowns?
Absolutely. Our ComfortGuard Maintenance Plan provides two seasonal tune-ups per year—one cooling, one heating—plus 15% off all repairs, priority scheduling, a reduced after-hours diagnostic fee, and documented inspection reports that keep manufacturer warranties in force. Regular maintenance improves efficiency, extends equipment life, and can cut Kelso homeowners’ heating costs by up to 20%.
How much does heat repair usually cost in Kelso?
Pricing depends on the problem, parts required, and system type, but here are typical local ranges: • Diagnostic visit: $99 standard hours / $149 after-hours. • Common furnace repairs (igniter, flame sensor, limit switch): $180–$350. • Blower motor replacement: $450–$750. • Heat-pump refrigerant leak repair and recharge: $350–$800. • Full furnace control board replacement: $600–$1,100. We provide a flat-rate, upfront quote before any work begins, so there are no surprises. All repairs carry a 1-year parts and labor warranty, and financing options are available for major fixes.