Same-day Repairs
Same-day Repairs | Air Conditioning | Heating and Air Conditioning | Johnson City
When the Tennessee heat hits hard, HEP leaps into action with same-day repairs that keep Johnson City homes cool and comfortable. Our certified technicians arrive stocked with parts, diagnostic tools, and a can-do attitude, ready to restore your air conditioning before dinner’s on the table. From strange noises and weak airflow to emergency breakdowns in the middle of the night, we diagnose fast, fix precisely, and back every repair with our Happily, Easily, and Professionally promise.
Choosing HEP means choosing a neighbor who understands the unique demands of Tri-Cities summers. We fine-tune systems for peak efficiency, explain every option in plain English, and respect your home like it’s our own—shoe covers, tidy workspaces, the whole nine yards. One call, and your air conditioning is running at top performance again, saving you energy, money, and sweaty afternoons.
FAQs
Do you really offer same-day air-conditioning repairs in Johnson City?
Yes. When you call before 12:00 p.m. Monday through Saturday, we guarantee a technician will arrive that same day anywhere in Johnson City or the surrounding communities (Boones Creek, Gray, Elizabethton, Jonesborough, Piney Flats, etc.). If we miss the same-day window, the diagnostic fee is on us.
What types of AC problems can be fixed the same day?
Our service trucks are stocked with the most common residential parts—capacitors, contactors, fan motors, refrigerant, fuses, and thermostats—so issues like no cooling, short cycling, frozen coils, loud or grinding noises, and thermostat failures are almost always repaired on the first visit. Major component failures (compressors, evaporator coils) may require next-day parts, but we will provide temporary cooling solutions when possible.
How much does a same-day AC repair usually cost?
Diagnostic visits start at $89. After diagnosis, you receive a flat-rate quote before any work begins. Typical repairs range from $150–$450. We waive the diagnostic fee when you proceed with the repair and offer 0% financing for larger fixes over $500. There is no additional surcharge for same-day service during normal hours (8 a.m.–6 p.m.).
Are your technicians certified and insured?
Absolutely. Every technician is EPA-certified for refrigerant handling, factory-trained, background-checked, and fully insured for both liability and workers’ compensation. We also carry a Tennessee Mechanical Contractor’s license (#72864), so you can be confident the work meets state and local codes.
Do you offer any warranty or guarantee on the repair?
All parts installed carry a 1-year manufacturer’s warranty, and we provide a 90-day labor guarantee. If the part we replaced fails within a year, we’ll deliver and install the new part at no charge. Our ‘Fixed-Right or It’s Free’ pledge also means you don’t pay if the initial repair doesn’t solve the problem.
How can I reduce the risk of future emergency AC repairs?
Sign up for our Comfort Club. Members receive two precision tune-ups per year, a 15% discount on any repair, priority same-day scheduling, and no after-hours fees. Regular maintenance cleans coils, checks refrigerant levels, tests safety controls, and catches small issues—cutting breakdowns by up to 80% and lowering utility bills.