NATE-certified Technicians
NATE-certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Jasper
When your old furnace sputters its last breath or your AC can’t keep up with a Jasper summer, HEP’s NATE-certified technicians make the entire HVAC unit replacement process fast, simple, and stress-free. We begin with a thorough load calculation and performance check, then help you choose a high-efficiency system that fits both your home and your budget. Up-front pricing, convenient financing, and on-the-spot scheduling mean you never have to sweat the details—literally or figuratively.
On installation day, our clean, courteous pros arrive with everything needed to handle ductwork updates, smart-thermostat setup, post-install testing, and haul-away of your old equipment. You’ll feel the difference immediately in quieter operation, balanced temperatures, and lower utility bills—all backed by industry-leading warranties and HEP’s 100% satisfaction guarantee. For homeowners in Jasper who refuse to compromise on comfort, there’s one clear choice for HVAC unit replacement: HEP Heating & Air.
FAQs
What does it mean to have NATE-certified technicians replace my HVAC unit?
NATE (North American Technician Excellence) certification is the industry’s most recognized credential for heating and cooling professionals. When our Jasper customers choose us for HVAC replacement, they get installers who have passed rigorous, knowledge-based exams covering load calculations, airflow, electrical diagnostics, and the latest EPA regulations. This ensures your new system is sized correctly, installed to manufacturer specifications, and tested for safe, efficient operation. A NATE-certified replacement typically results in fewer call-backs, lower energy bills, and longer equipment life because the work is done right the first time.
How do I know it’s time to replace rather than repair my heating and cooling system in Jasper?
A rule of thumb is to consider replacement when (1) the unit is 10–15 years old, (2) repair costs exceed 30–40 % of the price of a new system, or (3) energy bills keep climbing despite regular maintenance. Jasper’s humid summers and chilly winters force HVAC equipment to run hard; that accelerates wear on compressors, blower motors, and heat exchangers. Frequent refrigerant leaks, uneven temperatures from room to room, or loud, grinding noises are also red flags. Our technicians perform a cost-benefit analysis that factors in your current SEER/HSPF ratings, expected energy savings, and any available rebates to help you make an informed decision.
What HVAC unit sizes and brands do you install, and how do you decide what’s right for my Jasper home?
We are authorized dealers for leading brands such as Carrier, Trane, Rheem, and Goodman, and we stock systems ranging from 1.5-ton heat pumps to 5-ton dual-fuel packaged units. Proper sizing is critical; an oversized unit short-cycles and wastes energy, while an undersized unit can’t keep up with Jasper’s summer humidity. During our free in-home consultation, a NATE-certified technician performs a Manual J load calculation that accounts for square footage, insulation levels, window orientation, duct condition, and even occupancy patterns. Once the load is known, we present several equipment options—standard efficiency, high-efficiency (up to 20+ SEER2), and variable-speed models—so you can weigh initial cost against long-term savings.
How long does a typical HVAC replacement take, and will I be without heating or cooling during the process?
Most residential change-outs in Jasper are completed in a single day. We arrive with the new equipment, duct adapters, line-set materials, and recovery tanks for your old refrigerant. The process involves (1) safely evacuating and disposing of the existing refrigerant, (2) removing the old air handler/furnace and outdoor condenser, (3) setting the new units, (4) brazing and pressure-testing the line set, (5) pulling a deep vacuum to 500 microns or below, and (6) charging the system precisely by weight. Your home may be without conditioned air for 4–8 hours, but we schedule replacements when weather is mild or provide temporary portable units if extreme conditions are expected.
Are there energy-efficiency incentives or tax rebates available in Jasper when I install a new HVAC system?
Yes. Through 2032, the federal Energy Efficient Home Improvement Credit allows Jasper homeowners to claim up to 30 % of the installed cost—capped at $2,000—for qualifying heat pumps and high-efficiency AC/furnaces (minimum SEER2 and AFUE requirements apply). Indiana’s NIPSCO and Alabama’s TVA programs (depending on your service area) currently offer $200–$700 rebates for ENERGY STAR systems. We handle all paperwork: serial numbers, AHRI certificates, and rebate forms, so you don’t leave money on the table. High-performance systems may also qualify for reduced financing rates through local credit unions and PACE programs.
What kind of warranties and maintenance plans do you offer after installation?
Factory warranties vary by brand but typically include 10 years on compressors, coils, and major parts when the unit is registered within 60 days. We add a 2-year labor warranty at no extra charge and offer extended labor coverage up to 10 years for a modest fee. To keep the warranty valid and maintain peak efficiency, we recommend our Jasper Comfort Club: two precision tune-ups per year, priority scheduling, 15 % parts discounts, and no after-hours fees. Regular maintenance records also protect you if you ever need to file a manufacturer claim or sell your home, as proof the system was professionally serviced.