- HEP HVAC
- Emergency Fixes

Emergency Fixes
Emergency Fixes | Heat Repair | Heating and Air Conditioning | Jacksboro
When the chill in Jacksboro sneaks inside and your furnace quits, you don’t have time to wait. HEP’s Emergency Fixes Heating and Air Conditioning team answers the call around the clock, arriving fast with fully stocked trucks and technicians who know every make and model. From sudden pilot-light failures to complete system breakdowns, we diagnose problems on the spot and get the heat roaring back before frosty floors turn into frozen pipes—because a warm home is more than just comfort; it’s peace of mind.
Neighbors have trusted HEP for decades thanks to transparent pricing, straight-talk solutions, and a workmanship guarantee that stands long after we leave. Whether you need a quick part replacement or a complex heat repair, we handle it all with courtesy and skill, so you can get back to enjoying life in Jacksboro without layering up indoors. Call anytime—your warmth is our emergency.
FAQs
What situations count as a heating emergency in Jacksboro, and how fast can you get here?
A heating emergency is any loss of heat during cold weather, the smell of gas or burning, frequent system short-cycling, or any condition that threatens your safety or property. Because we are based in or near Jacksboro, our on-call technicians can usually arrive within 60–90 minutes of your call—24 hours a day, 7 days a week, including holidays.
Which heating systems do you repair during emergency calls?
Our team is trained and equipped to service gas furnaces, electric furnaces, heat pumps, packaged HVAC units, mini-splits, and commercial rooftop units. We carry a wide range of common replacement parts on our service trucks so most repairs can be completed in a single visit, regardless of the brand or model.
Are your emergency repair technicians licensed and insured?
Yes. All of our technicians hold Texas HVAC contractor or technician registrations, carry full liability and workers’ compensation insurance, and receive ongoing factory training. You can feel confident that every emergency repair is performed to state code and manufacturer standards.
Is there anything I should do while waiting for the technician to arrive?
First, turn off the heating system at the thermostat and the breaker if you smell gas, see sparks, or hear loud banging noises. Open a few windows for ventilation if you suspect gas or burning odors. Keep children and pets away from the equipment. Do not attempt DIY fixes that could void warranties or create safety hazards. If indoor temperatures are dropping, layer up with warm clothing and use safe space heaters or extra blankets until help arrives.
How much does an emergency heat repair cost in Jacksboro, and are there after-hours fees?
We charge a flat diagnostic fee for after-hours service, which covers travel and system inspection. Once we identify the problem, you will receive a written, upfront quote for parts and labor before work begins—no surprise add-ons. If the repair is performed during normal business hours, only the standard diagnostic applies; after-hours, a modest premium is added to cover overtime. We accept cash, major credit cards, and financing for larger repairs.
Do you provide any warranty or guarantee on emergency repairs?
Absolutely. All parts we install come with a manufacturer warranty (typically 1–5 years), and we back our workmanship with a 1-year labor guarantee. If the same component fails within that period due to our workmanship, we will return and fix it at no additional charge. We also offer optional maintenance plans that extend parts and labor coverage, helping prevent future emergencies.