Heat Pump
Heat Pump | Heat Repair | Heating and Air Conditioning | Hixson
When a Hixson cold snap sneaks up on you, HEP’s certified technicians are ready to bring instant comfort back to your home. Our locally owned team specializes in heat pump heating and air conditioning systems, combining decades of experience with the latest diagnostic technology to pinpoint issues fast. From odd noises and weak airflow to thermostat glitches, we arrive equipped to solve the problem on the spot, so you can return to cozy evenings without missing a beat.
Customers across Hixson trust HEP because we treat every call like a neighborly favor—transparent pricing, clear communication, and workmanship that’s guaranteed. Whether you need seasonal maintenance, an energy-saving upgrade, or urgent heat repair after hours, one call is all it takes to feel the difference of service that’s truly centered on you.
FAQs
How can I tell if my heat pump needs professional repair?
Common warning signs include insufficient heating or cooling, short-cycling (turning on and off quickly), unusual noises such as grinding or rattling, ice buildup on the outdoor unit in mild weather, sudden spikes in your electric bill, or the system refusing to start at all. If you notice any of these symptoms at your Hixson home, shut the system off to prevent further damage and call our certified technicians for a diagnostic visit.
What heat pump services do you provide in Hixson?
We handle every aspect of heat-pump comfort: accurate troubleshooting, refrigerant leak detection and recharge, compressor and fan motor replacement, defrost control repairs, thermostat upgrades, electrical component replacement, seasonal tune-ups, and complete unit change-outs when a repair is no longer economical. We service all major brands, including Trane, Carrier, Lennox, Rheem, and Mitsubishi mini-splits.
How fast can you respond to an emergency heat pump breakdown?
Our Hixson dispatch center is staffed 24/7. For no-heat or no-cool emergencies we aim to be at your door within 2–4 hours (often faster inside the 37343 ZIP code). After-hours and weekend service trucks are fully stocked so most problems can be fixed on the first visit.
Will my heat pump repair be covered under warranty, and do you handle the paperwork?
If your unit is still within the manufacturer’s parts warranty (typically 5–10 years) the cost of covered components will be paid by the manufacturer; you only pay for labor. We verify serial numbers, confirm coverage, order OEM parts, and submit all warranty claims for you so there is no red tape. Extended labor warranties can also be honored if purchased at installation.
What does a typical heat pump repair cost in the Hixson area?
Minor repairs such as capacitor or contactor replacement usually range from $150–$275. Mid-level repairs—indoor blower motors, defrost boards, or thermostatic expansion valves—run $350–$650. Major repairs like compressor replacement can exceed $1,500. We provide a flat-rate written quote before any work begins and never charge hidden fees or travel time inside Hamilton County.
How can I keep my heat pump from breaking down in the future?
Schedule a professional maintenance visit every spring and fall. Our tune-ups include coil cleaning, refrigerant level check, electrical tightening, airflow measurement, thermostat calibration, and defrost cycle verification. In between visits, replace the air filter every 30–60 days, keep leaves and grass clippings away from the outdoor unit, and maintain at least 18 inches of clearance around it. These steps improve efficiency, reduce strain on components, and can double the life expectancy of your system.