Genuine Parts
Genuine Parts | Heat Repair | Heating and Air Conditioning | Hixson
When your furnace fizzles out on a frosty Hixson night, trust the hometown pros at HEP’s Genuine Parts Heating & Air Conditioning to bring the warmth rushing back. Our licensed technicians arrive with fully stocked trucks—packed only with authentic manufacturer components—so most fixes happen in a single visit. Clear communication, upfront pricing, and a courtesy safety check mean you’ll know exactly what’s happening in your home’s most vital system and why.
From vintage gas furnaces to the latest high-efficiency heat pumps, we diagnose fast, repair precisely, and back every job with a rock-solid satisfaction guarantee. Day or night, one call unlocks responsive scheduling, text-ahead arrival alerts, and friendly experts who sweep up before they leave. If comfort can’t wait, let our local team handle your heat repair today and feel the difference genuine parts make.
FAQs
How fast can Genuine Parts Heating & Air Conditioning respond to a heat repair call in Hixson?
We offer same-day service for most Hixson addresses when you call before 3 p.m. Our dispatch system immediately routes the nearest certified technician to your home, so arrival is typically within 2–4 hours. For after-hours emergencies we guarantee service within 24 hours or the diagnostic fee is waived.
Do you really use only genuine factory-authorized parts?
Yes. We stock factory-authorized parts for major brands such as Trane, Carrier, Lennox, Rheem, Goodman, and American Standard in our Hixson warehouse trucks. Using OEM parts preserves your equipment’s manufacturer warranty, ensures proper fit and performance, and often extends the life of the repair compared to generic components.
What are the common signs that my heating system needs professional repair?
Warning signs include uneven or insufficient heat, unexplained rises in utility bills, frequent cycling on and off, unusual noises (grinding, banging, squealing), strange odors, or a thermostat that won’t reach the set temperature. If you notice any of these, shut the system down and call us to prevent further damage.
Do you offer emergency and after-hours heat repair in Hixson?
Absolutely. Our emergency line is staffed 24/7, including weekends and holidays. We keep a rotating team on call with fully stocked service vans so most critical repairs—like failed igniters, blower motors, or safety switch issues—can be completed on the spot, restoring heat the same night.
How are your repair costs and warranties structured?
Every service visit starts with a flat-rate diagnostic fee that is applied toward the repair if you proceed. After diagnosis, you receive an upfront quote—no hidden fees. All repairs come with a 1-year parts and labor warranty, and select OEM components carry longer manufacturer warranties, which we register on your behalf.
What is the best way to schedule a heat repair appointment?
You can book online through our real-time scheduling portal, call our office at (423) 555-HEAT, or use the chat feature on our website. We’ll confirm your preferred time slot, send text/email reminders, and provide a technician profile with live GPS tracking on the day of service for your convenience and security.