- HEP HVAC
- Certified Comfort Specialists

Certified Comfort Specialists
Certified Comfort Specialists | Ventilation and Air Quality | Heating and Air Conditioning | Hillsboro
When crisp Tennessee mornings turn into sweltering afternoons, Hillsboro homeowners count on HEP’s Certified Comfort Specialists to keep every breath fresh and every room perfectly temperate. Our seasoned technicians don’t just install high-efficiency HVAC systems—they design whole-home solutions that balance humidity, eliminate stale air pockets, and capture microscopic pollutants before they reach your lungs. From quiet, variable-speed air handlers to smart thermostats that learn your schedule, we tailor each component to your family’s comfort goals while trimming energy costs all year long.
Because peace of mind matters as much as performance, we back every service call with transparent pricing, on-time arrivals, and a 100% satisfaction guarantee. Whether you’re concerned about hidden mold spores, lingering pet odors, or seasonal allergens drifting in from the hills, our comprehensive approach to ventilation and air quality ensures the air you breathe is as clean, healthy, and comfortable as your home deserves.
FAQs
What exactly does a Certified Comfort Specialist do to improve indoor air quality?
A Certified Comfort Specialist is a technician who has undergone advanced factory and industry training on heating, air conditioning, ventilation, and filtration technologies. When we visit your Hillsboro home, we start with an on-site assessment that measures airborne particulate levels, humidity, carbon monoxide, and airflow balance. Based on the findings, we recommend solutions such as high-MERV or HEPA filtration, whole-home dehumidifiers or humidifiers, energy-recovery ventilators (ERVs), and duct sealing. We then install, calibrate, and test each component to ensure your system meets both manufacturer specifications and local building codes, leaving you with cleaner, healthier air.
How can I tell if my Hillsboro home needs a ventilation upgrade?
Common warning signs include musty odors, condensation on windows, stale or stuffy air, visible dust buildup shortly after cleaning, and frequent allergy or asthma flare-ups indoors. If your home was built or remodeled within the last 20 years, it is likely very well sealed for energy efficiency, which can trap pollutants inside. A professional blower-door or airflow test quickly shows whether fresh-air exchange is inadequate. If any of these signs sound familiar, scheduling an inspection with our Certified Comfort Specialists is the best next step.
What kinds of air purification or filtration systems do you install?
We offer a full range of solutions tailored to Hillsboro’s climate and your budget: (1) High-efficiency pleated filters (MERV 11–16) that fit most standard HVAC filter racks; (2) true HEPA bypass filtration cabinets for removing 99.97% of particles down to 0.3 microns; (3) UV-C germicidal lights that neutralize mold spores and bacteria inside the air handler; (4) electronic air cleaners that use electrostatic precipitation to capture fine dust; and (5) whole-home air purifiers that combine activated carbon and photocatalytic oxidation (PCO) to eliminate odors and VOCs. During your consultation we explain maintenance requirements, expected lifespans, and operating costs so you can make an informed choice.
How often should filters, ventilators, and other air-quality equipment be serviced?
In Oregon’s Willamette Valley, we recommend checking standard HVAC filters every 30 days and replacing them at least every 60-90 days. High-MERV or HEPA filters typically last 6-12 months, but we still suggest a visual inspection quarterly. ERV and HRV cores should be cleaned twice a year—once before the heating season and once before the cooling season. UV lamps lose effectiveness after 9-12 months and should be replaced annually. During our annual Precision Tune-Up, a Certified Comfort Specialist inspects and services each component, ensuring optimal airflow, efficiency, and indoor air quality year-round.
Can better ventilation really help with allergies, asthma, or other respiratory issues?
Yes. Proper ventilation dilutes and expels airborne pollutants like pollen, pet dander, dust mites, mold spores, and volatile organic compounds (VOCs). When combined with high-efficiency filtration, it significantly reduces allergen concentrations inside the home. Numerous studies by the EPA and ASHRAE show that balanced mechanical ventilation paired with MERV-13 or higher filtration can lower asthma-triggering particles by up to 50%. Many of our Hillsboro clients report fewer allergy symptoms, better sleep, and less reliance on medication after their ventilation and filtration upgrades are in place.
Are there energy-efficient ventilation solutions for older Hillsboro homes?
Absolutely. Energy-recovery ventilators (ERVs) and heat-recovery ventilators (HRVs) capture up to 80% of the heating or cooling energy from outgoing stale air and transfer it to incoming fresh air, minimizing utility costs. For drafty older homes, we often pair a modest air-sealing package with a right-sized ERV to provide controlled ventilation without creating pressure imbalances. Variable-speed blower motors and smart thermostats further optimize run times, ensuring you get fresh, filtered air with minimal impact on your energy bill. Our team will perform a load calculation and energy analysis to identify the best retrofit solution for your specific house and budget.