- HEP HVAC
- Heat Pumps

Heat Pumps
Heat Pumps | Heat Repair | Heating and Air Conditioning | Harriman
When a winter snap sweeps through Harriman, you want more than promises—you want a team that shows up fast and fixes the issue right the first time. HEP’s certified technicians specialize in heat pumps as well as traditional heating and air conditioning systems, bringing decades of know-how to every home they enter. From strange rattles at startup to a sudden loss of warm airflow, we track down the root cause with state-of-the-art diagnostics and restore comfort before the chill settles in.
Our trucks are stocked like rolling warehouses, so most calls end with a same-day solution, and our upfront pricing means no surprises when the job is done. Whether you’re scheduling routine maintenance or need urgent heat repair, HEP is just a phone call away—ready 24/7 to keep your family cozy, safe, and breathing easier all season long in beautiful Harriman.
FAQs
What are the most common signs that my heat pump needs repair in Harriman?
Watch for weak airflow, uneven heating or cooling, ice buildup on the outdoor unit, short cycling (turning on and off rapidly), sudden increases in utility bills, and unusual noises such as grinding or squealing. Because Harriman experiences both warm summers and chilly winters, a struggling heat pump will often become noticeable when the system can’t keep up with changing outdoor temperatures.
How quickly can you respond to a heating or AC heat-pump emergency in Harriman?
We offer 24/7 emergency service. For most calls within the Harriman city limits, a certified technician can generally be on site within two hours—often sooner during off-peak traffic times. Our trucks are stocked with common replacement parts so we can complete most repairs in a single visit.
What factors affect the cost of heat-pump repair?
Pricing depends on the specific component that failed (e.g., blower motor, capacitor, reversing valve, refrigerant leak), the age and brand of your unit, and the availability of replacement parts. Labor time, refrigerant type, and after-hours or holiday service can also impact the final bill. Our technicians will diagnose the problem, present repair options, and provide upfront, flat-rate pricing before any work begins.
Do you service all brands and models of heat pumps?
Yes. Our EPA-certified technicians are trained on major manufacturers such as Trane, Carrier, Lennox, Rheem, Goodman, Mitsubishi, and Daikin, as well as many lesser-known brands. We also handle both conventional air-source and high-efficiency ductless mini-split systems commonly installed in Harriman homes and small businesses.
How often should I schedule maintenance to avoid future repairs?
We recommend a professional tune-up twice a year—once in spring before the cooling season and once in fall before the heating season. Regular maintenance includes cleaning coils, checking refrigerant charge, testing electrical connections, lubricating moving parts, and verifying thermostat calibration. This proactive approach can extend equipment life, improve efficiency, and reduce the likelihood of emergency breakdowns.
What should I expect during a heat-pump repair visit?
Upon arrival, the technician will discuss the issue, inspect both indoor and outdoor units, and run diagnostic tests. You will then receive a written estimate and explanation of the recommended repair. If you approve, most jobs take 1–3 hours to complete. Afterward, the technician will test the system, review the work performed, and provide tips for optimal operation given Harriman’s seasonal climate.