Certified Technicians
Certified Technicians | Duct Cleaning | Heating and Air Conditioning | Greenback
When your Greenback home’s comfort is on the line, HEP’s certified technicians bring unmatched skill and neighborly care to every visit. From comprehensive HVAC tune-ups to pinpoint repairs, we make sure your system runs smoothly—and our specialty, duct cleaning, is the secret weapon that ties it all together. By clearing away dust, pollen, and pet dander hiding in your ductwork, we help your equipment breathe easier, lower energy bills, and keep indoor air fresh for everyone under your roof.
Schedule a quick inspection, and we’ll arrive on time, protect your floors, and show you the before-and-after difference inside your vents. Transparent pricing, industry-leading tools, and a satisfaction guarantee mean you can relax while we work. Trust HEP Heating & Air Conditioning to deliver healthier air and long-lasting comfort to every corner of your Greenback home.
FAQs
Why should I have my air ducts cleaned by certified technicians?
Over time dust, pollen, pet dander, mold spores, and other contaminants build up inside your ductwork. When your heating or cooling system runs, these particles are circulated through the home, aggravating allergies, reducing indoor air quality, and forcing the HVAC equipment to work harder. Our Greenback-based technicians are certified to National Air Duct Cleaners Association (NADCA) standards, which means they follow proven procedures, use specialized HEPA-filtered vacuums and agitation tools, and verify cleanliness with post-service inspection. A professional cleaning helps you breathe easier, protects your investment in the HVAC system, and can even lower operating costs.
How often should residential air ducts be cleaned?
For most Greenback homes we recommend a full system cleaning every 3–5 years. However, households with pets that shed, residents who smoke, recent remodeling projects, or family members with respiratory conditions may need service more frequently—sometimes every 2–3 years. We also suggest scheduling a cleaning after moving into a new house or if you notice visible dust blowing from vents, musty odors, or unexplained increases in utility bills.
What are the warning signs that my ducts need attention now?
• Excess dust on furniture shortly after cleaning • Visible “puffs” of dust when the HVAC starts • Moldy or musty smells coming from supply registers • Increased allergy, asthma, or sinus flare-ups indoors • Uneven heating or cooling and higher energy bills • Evidence of insect or rodent infestation in the ductwork If you observe any of these, call our Greenback office for an inspection—estimates are free.
What does your duct cleaning service include?
Our certified technicians perform a comprehensive 7-step process: 1. Pre-inspection with camera scopes to document conditions. 2. Protection of flooring, walls, and furnishings with clean drop cloths and corner guards. 3. Connection of a high-powered negative-pressure vacuum to the trunk line to pull contaminants outside the home. 4. Mechanical agitation of each supply and return branch with rotating brushes, air whips, and skipper balls to dislodge debris. 5. Cleaning of the air handler, blower, evaporator coil surface, drain pan, and accessible furnace components. 6. Optional application of an EPA-registered antimicrobial fog if microbial growth is discovered. 7. Final camera inspection and customer walk-through so you can see the before-and-after results.
Can duct cleaning really improve energy efficiency?
Yes. Dust and debris on blower fans, coils, and duct walls restrict airflow, forcing the HVAC system to run longer to reach the thermostat set point. According to the U.S. Department of Energy, just 0.042 inches of dirt on a heating or cooling coil can decrease efficiency by up to 21%. Clearing those obstructions restores proper airflow, reduces equipment strain, and can trim 5–15% off annual heating and cooling costs, especially when combined with regular filter changes and seasonal tune-ups.
Is duct cleaning safe for my HVAC system and my family?
Absolutely. We use vacuum equipment that meets NADCA’s 99.97% HEPA filtration standard, preventing contaminants from re-entering living spaces. All agitation tools are designed for sheet-metal, flex, and fiberglass ductwork and will not damage liners or insulation when operated by trained personnel. If an antimicrobial treatment is requested, we apply only low-VOC, EPA-approved products safe for children, pets, and chemically sensitive individuals. Our team is fully licensed, insured, and background-checked, giving you peace of mind from start to finish.