- HEP HVAC
- Heat Pumps

Heat Pumps
Heat Pumps | Air Conditioning | Heating and Air Conditioning | Fountain City
Craving indoor comfort that keeps pace with Fountain Cityâs unpredictable weather? HEPâs experts pair cutting-edge heat pumps with precision-engineered air conditioning systems to deliver year-round serenity, all while trimming energy bills. Our technicians know every brick bungalow and modern build in the neighborhood, so whether youâre battling August humidity or a surprise spring cold snap, we size, install, and fine-tune equipment that responds instantly to East Tennesseeâs mood swings.
From same-day diagnostics to hassle-free maintenance plans, we make staying coolâand warmâeffortless. Expect transparent pricing, courteous service, and a 100% satisfaction pledge backed by decades of community trust. Discover how quiet, efficient comfort can transform your home; schedule your free consultation today and feel the difference by tomorrow.
FAQs
What exactly is a heat pump and how does it differ from a traditional furnace and air conditioner?
A heat pump is an all-electric appliance that moves heat rather than generating it. In summer, it operates like a high-efficiency central air conditioner, extracting heat from indoor air and releasing it outdoors. In winter, a reversing valve switches the refrigerant flow, pulling heat from the outside airâeven when it feels coldâand transferring it indoors. Because it transfers heat instead of creating it with gas or electric resistance, a heat pump can deliver the same amount of comfort using 30â60 % less energy than separate furnace/AC systems.
Are heat pumps efficient in Fountain Cityâs climate?
Yes. Fountain City experiences moderate winters and warm, humid summersâperfect conditions for modern âcold climateâ heat pumps. Todayâs variable-speed, inverter-driven units maintain full heating capacity down to about 30 °F and can still extract usable heat at temperatures near 0 °F. Since our winter lows rarely stay in the single digits for long, heat pumps usually cover 90â100 % of annual heating needs here, slashing utility bills and carbon emissions compared with gas or straight-electric systems.
Can one heat pump handle both heating and cooling for my Fountain City home?
Absolutely. A properly sized, ducted or ductless heat pump replaces both your furnace and central air conditioner. In heating mode it supplies warm air; with the flip of a thermostat setting it seamlessly switches to cooling. If your home has multiple comfort zones, you can install a multi-port ductless system or pair a central heat pump with smart zoning dampers to control temperatures room by room.
How often should I schedule maintenance for my heat pump system?
Plan on professional service twice a yearâonce in spring before the cooling season and again in fall before the heating season. A technician will clean indoor and outdoor coils, verify refrigerant charge, flush condensate lines, check electrical connections, and test system performance. Between visits, homeowners should change or wash air filters every 1â3 months and keep the outdoor unit clear of leaves, grass clippings, and snow for unrestricted airflow.
What size heat pump do I need for my Fountain City residence?
System tonnage must be matched to your homeâs heat gain/loss, not just its square footage. A Manual J load calculation factors in insulation levels, window types, orientation, air leakage, and occupancy. Oversizing leads to short cycling, humidity issues, and higher utility bills; undersizing leaves rooms uncomfortable on peak days. During an in-home estimate, our comfort advisor will run full load calculations and recommend a properly sized, AHRI-rated combination of indoor and outdoor units.
Are there rebates or incentives available in Fountain City for installing a high-efficiency heat pump?
Yes. Utility providers such as the Tennessee Valley Authority (TVA) and Knoxville Utilities Board (KUB) periodically offer cash rebatesâoften $150â$400âfor qualifying ENERGY STARÂŽ heat pumps. In addition, the federal Inflation Reduction Act (IRA) provides a 30 % tax credit, up to $2,000, on the installed cost of air-source heat pumps that meet or exceed the CEE Tier 2 efficiency tiers (currently 15.2 SEER2 and 12 EER2 or higher). Our team will supply the AHRI certificate and guide you through all local, state, and federal incentive paperwork to maximize your savings.