- HEP HVAC
- Certified Technicians

Certified Technicians
Certified Technicians | Thermostat Upgrades | Heating and Air Conditioning | Evensville
When Evensville’s weather bounces from chilly mornings to balmy afternoons, an old manual dial just can’t keep up. HEP’s certified technicians make comfort effortless with thermostat upgrades that learn your patterns, fine-tune efficiency, and let you adjust the temperature from your phone—even if you’re halfway to Watts Bar Lake. Imagine lower utility bills, steadier indoor temps, and fewer HVAC run-times, all thanks to smart, precision control.
From the moment our friendly pros step through your door, you’ll notice the HEP difference. We verify system compatibility, handle every wire with care, and walk you through the new interface so you’re confident before we leave. Ready to enjoy 24/7 control and a healthier HVAC lifespan? Schedule your thermostat upgrades today and feel the perfect balance of comfort and savings all year long in Evensville.
FAQs
Why should I upgrade my existing thermostat?
An upgraded thermostat—especially a programmable or smart model—gives you precise temperature control, remote access via smartphone, and the ability to create automated schedules. In Evensville, where temperatures can fluctuate widely between seasons, tighter control can reduce HVAC run-times by up to 15 %, saving energy and extending equipment life. Our certified technicians ensure the new device is calibrated and integrated with your heating and air-conditioning system for optimal comfort and efficiency.
What types of thermostats do your certified technicians install in Evensville?
We carry and install three main categories: (1) basic digital non-programmable thermostats for simple, reliable temperature setting; (2) programmable thermostats that let you set day-by-day schedules; and (3) Wi-Fi–enabled smart thermostats from brands such as Ecobee, Honeywell Home, and Nest, which learn your routines, offer energy-use reports, and integrate with Alexa, Google Assistant, and Apple HomeKit. Our technicians will recommend a model that matches your HVAC equipment, lifestyle, and budget.
How can I tell if my current HVAC system is compatible with a smart thermostat?
During your free on-site evaluation, a certified technician will inspect your furnace or air-handler control board, verify voltage (24 V low-voltage vs. 110/240 V line-voltage), and check for a common wire ("C" wire) required by most smart thermostats. If a C-wire is missing, we can often add an adapter or run a new conductor. We also confirm staging (single-stage, two-stage, or variable-speed) and any accessories such as heat pumps, humidifiers, or dual-fuel systems to ensure the chosen thermostat can manage them properly.
What is the installation process and how long will it take?
A standard thermostat replacement in Evensville typically takes 60–90 minutes. We start by shutting off power to the HVAC system, photographing existing wiring, and safely removing the old thermostat. After mounting the new baseplate, we connect and label each conductor, restore power, and walk through initial setup screens. Finally, we test heating, cooling, fan cycles, and any connected accessories. Before leaving, we help you download any companion app, connect to Wi-Fi, and program energy-saving schedules.
Will a new thermostat really lower my utility bills?
Yes. The U.S. Department of Energy estimates that homeowners save about 1 % of their annual heating and cooling costs for every degree they lower the thermostat over an eight-hour period. Programmable and smart thermostats automate these set-backs, typically delivering 8–15 % annual savings. Many of our Evensville customers report recouping the cost of the thermostat and installation within one to two years through reduced electric and natural-gas bills.
Do you provide warranties or ongoing support for thermostat upgrades?
Absolutely. All thermostats we install come with the manufacturer’s parts warranty—usually 3–5 years. In addition, our labor is covered by a one-year workmanship guarantee. If you enroll in our ComfortCare maintenance plan, you receive priority service, annual performance check-ups, and free software/firmware updates on Wi-Fi models. Should you experience any issues, just call our Evensville office and a certified technician will be dispatched promptly.