- HEP HVAC
- Certified Technicians

Certified Technicians
Certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Etowah
Is your Etowah home struggling to keep its cool in summer or hold onto warmth during those crisp mountain winters? HEP’s certified technicians bring decades of local know-how to every service call, arriving with fully stocked trucks, precise diagnostics, and a neighborly attitude that takes the stress out of HVAC care. From aging heat pumps that guzzle energy to furnaces on their last leg, we provide honest assessments and transparent pricing, so you know exactly when a repair makes sense—or when an HVAC unit replacement will save you money and headaches in the long run.
When it’s time to swap out an inefficient system, we handle the process from start to finish: helping you select the perfect, ENERGY STAR®-rated equipment, securing permits, installing to factory specs, and cleaning up like we were never there. Plus, every installation is backed by industry-leading warranties and our 100% Satisfaction Guarantee. Trust HEP to restore year-round comfort—and breathe easy knowing your new system was installed by the best in Etowah.
FAQs
How do I know it’s time to replace my HVAC unit instead of repairing it?
Several warning signs point toward replacement rather than another repair call. If your system is 12–15 years old, requires frequent or costly fixes, uses R-22 refrigerant that is being phased out, or struggles to maintain a steady temperature, a new unit will be more economical long-term. Our certified technicians will run a cost-benefit analysis comparing repair versus replacement and give you clear numbers so you can decide with confidence.
What size HVAC system do I need for my home in Etowah?
Proper sizing depends on square footage, insulation levels, window placement, ceiling height, and even local humidity in Etowah’s climate. During a free in-home assessment, we perform Manual J load calculations to determine the exact BTU capacity your home needs. Choosing the correct size prevents short cycling, uneven comfort, and inflated energy bills.
How long does a professional HVAC replacement usually take?
Most standard change-outs in Etowah are completed in one day. We begin with an 8 a.m. arrival, remove the old equipment, adjust ductwork or line sets if needed, install the new unit, pressure-test and evacuate the refrigerant lines, charge the system, and run a full performance check. Complex jobs with duct modifications can extend into a second day, but you will have a clear schedule before any work starts.
Will a new HVAC system really lower my utility bills?
Yes. Modern high-efficiency systems carry SEER2 ratings of 14.3–20+, far surpassing units installed a decade ago. Customers in Etowah typically see 20–40 percent savings on heating and cooling costs, especially when paired with a smart thermostat. Lower operating costs, reduced repair expenses, and available utility rebates make replacement financially attractive.
Do your certified technicians handle permits and code compliance in Etowah?
Absolutely. Etowah and McMinn County require mechanical permits and adherence to the latest International Residential Code. Our NATE-certified technicians pull all necessary permits, schedule inspections, and ensure your new installation meets or exceeds local codes, manufacturer specifications, and energy-efficiency standards.
What warranties and financing options are available for a new HVAC installation?
We offer up to 10-year parts and compressor warranties, plus one- to two-year labor warranties when you register your equipment. Extended labor coverage is also available. For budgeting, we partner with local banks and national lenders to provide 0 percent APR promotional financing for 6, 12, or 18 months, as well as low-interest plans up to 120 months. Our team will walk you through the application and secure approval before any work begins.