- HEP HVAC
- Heating Team

Heating Team
Heating Team | Heat Repair | Heating and Air Conditioning | Duff
When a Duff winter bares its icy teeth, HEP’s Heating & Air Conditioning team is ready around the clock to bring back the warmth. Our licensed technicians arrive quickly, diagnose the problem with precision, and explain every option before work begins, so you stay in control of both comfort and cost. From sputtering furnaces to strange thermostat readings, we’ve seen it all—and we carry a truck stocked with quality parts to fix most issues on the first visit.
Neighborly service is more than a promise; it’s how we’ve earned the trust of Duff families for decades. Whether you need an emergency heat repair at 2 a.m. or a scheduled tune-up to keep energy bills low, you can count on fair pricing, clear communication, and craftsmanship backed by robust warranties. With HEP, cozy is just a call away.
FAQs
What types of heating systems do you repair in Duff?
Our certified technicians service and repair all major heating systems found in Duff homes and businesses, including natural-gas furnaces, electric furnaces, heat pumps (air-source and ductless mini-splits), high-efficiency boilers, and hybrid dual-fuel systems. We also work on smart thermostats and indoor air-quality accessories that integrate with your heating equipment.
How quickly can you respond to an emergency heat outage?
We provide 24/7 emergency service across Duff and the surrounding communities. A fully stocked service van is dispatched immediately after your call, and most customers see a technician at their door within 2 hours—often sooner during normal business hours. Because our vans carry common replacement parts, more than 90 % of no-heat calls are resolved on the first visit.
What are the most common signs my furnace or heat pump needs repair?
Watch for uneven temperatures from room to room, unusually high energy bills, loud bangs or squeals at start-up, short cycling (the system turns on and off rapidly), cold air coming from supply vents, and frequent thermostat adjustments. If you smell gas or see a yellow furnace flame instead of blue, shut the unit off and call us immediately.
How much does a typical heat repair cost in Duff?
Prices vary with the complexity of the problem and the parts required, but most single-stage furnace repairs in Duff range from $145 to $450. Heat pump repairs average $225 to $600. We provide a flat-rate quote up front, so you’ll never be surprised by hidden fees, and we waive the diagnostic charge when you authorize the repair during the same visit.
Will repairing my older furnace be more cost-effective than replacing it?
If your furnace is less than 12 years old, in generally good condition, and the required part costs under 30 % of the price of a new unit, repair is usually the economical choice. However, furnaces over 15 years old, units with cracked heat exchangers, or systems facing multiple major component failures often warrant replacement. We’re happy to run a side-by-side cost-of-ownership analysis to help you decide.
How can I prevent future heating breakdowns?
Enroll in our Precision Comfort Plan, which includes two seasonal tune-ups, priority scheduling, and 15 % off parts and labor. Routine maintenance keeps filters clean, lubricates motors, checks safety controls, and calibrates burner assemblies—all of which can cut winter energy bills by up to 20 % and catch small issues before they develop into major failures during Duff’s cold snaps.