Gas Furnaces
Gas Furnaces | Heat Repair | Heating and Air Conditioning | Decherd
When Decherd nights turn crisp and your gas furnace won’t kick on, HEP is the hometown team you can count on. Our certified technicians specialize in heat repair for every make and model of furnace and heat pump, arriving with fully stocked trucks to diagnose problems fast and restore cozy, even warmth to your home. From igniter issues to airflow hiccups, we combine decades of local experience with cutting-edge tools to keep your energy bills low and your comfort high.
What sets HEP apart is our promise of no-surprise pricing and a satisfaction guarantee backed by one of Tennessee’s most trusted HVAC names. We offer same-day service, 24/7 emergency response, and friendly pros who treat your home like their own —shoe covers, drop cloths, and a thorough cleanup included. Call today and feel the difference a true Decherd neighbor makes before the next cold snap hits.
FAQs
What are the most common signs my gas furnace needs repair?
Watch for uneven or insufficient heating, frequent cycling on and off, unusually high utility bills, strange noises (banging, grinding, or squealing), persistent odors, or a yellow pilot flame instead of blue. Any of these symptoms can signal problems such as a failing igniter, clogged burner, cracked heat exchanger, or airflow restriction that requires professional diagnosis.
How fast can you get a technician to my home in Decherd if my furnace stops working?
We provide same-day emergency service throughout Decherd and the surrounding Franklin County area. Calls received before 5 p.m. are typically dispatched within 2–4 hours, and after-hours calls are handled by our on-call technician, usually arriving within 1–3 hours depending on weather and road conditions.
Can you repair any brand or model of gas furnace and central heating system?
Yes. Our NATE-certified technicians receive ongoing factory training and carry stocked service vans so they can diagnose and repair virtually every major furnace and packaged HVAC brand—Trane, Lennox, Rheem, Carrier, Goodman, York, American Standard, and more. We also service dual-fuel, high-efficiency condensing furnaces, and older standing-pilot units.
What should I expect during a furnace repair visit, and how long will it take?
On arrival we perform a safety check (gas leaks, carbon monoxide, flame quality), then run a full diagnostic on electrical, ignition, and airflow components. Once we locate the fault we explain the repair options and upfront pricing. Most common fixes—igniter replacements, flame sensor cleaning, blower motor adjustments—take 60–90 minutes. Complex repairs such as heat-exchanger replacement can take 3–5 hours.
Do your furnace repairs come with any warranty or guarantee?
All parts we install carry the manufacturer’s warranty, usually 1–5 years, and we back our labor with a 1-year workmanship guarantee. If the same component we repaired fails within that period, we will return and fix it at no charge. We also include a complimentary safety check within six months to ensure everything remains in top condition.
How can I prevent future furnace breakdowns and save on heating costs?
Schedule annual maintenance each fall, replace air filters every 1–3 months, keep supply and return vents unobstructed, and install a programmable thermostat to avoid over-cycling the furnace. Regular tune-ups clean burners, adjust gas pressure, lubricate motors, and test safety controls, which improves efficiency by up to 15% and greatly reduces the likelihood of surprise breakdowns in Decherd’s cold snaps.