Certified Heating Specialists
Certified Heating Specialists | Heat Repair | Heating and Air Conditioning | Decherd
When that Tennessee chill creeps into your Decherd home, you need more than a quick fix—you need the confidence that comes from HEP’s certified heating specialists. Our family-owned team blends small-town courtesy with cutting-edge training to keep your furnace, heat pump, or hybrid system running quietly and efficiently. From the moment you call, we handle everything in-house: precise diagnostics, transparent pricing, and craftsmanship backed by industry-leading warranties. That means no subcontractors, no surprises, and no long waits shivering under a blanket.
Day or night, our technicians arrive stocked with genuine replacement parts, ready to deliver fast, code-compliant heat repair that restores comfort and lowers energy costs. We respect your time and your property—shoe covers stay on, drop cloths go down, and we don’t leave until the job site is cleaner than we found it. If warm air isn’t flowing the way it should, trust the Decherd neighbors who’ve kept Middle Tennessee cozy for decades; call HEP’s certified heating specialists and feel the difference today.
FAQs
What kinds of heating systems do your certified specialists repair in Decherd?
Our team repairs virtually every residential and light-commercial heating system used in Decherd, including gas and electric furnaces, heat pumps (air-source and dual-fuel), ductless mini-splits, packaged rooftop units, and hydronic/boiler setups. We stock most common replacement parts on our service trucks so we can complete the majority of fixes in a single visit.
Are your technicians really certified, and why does that matter for my heat repair?
Yes. Every field technician holds current NATE (North American Technician Excellence) and EPA Section 608 certifications, and our company maintains full state HVAC licensing and liability insurance. Certified techs follow the latest safety codes, perform accurate diagnostics, and protect your equipment warranty—giving you peace of mind that the repair is done right the first time.
How fast can you get my heat back on during an emergency in Decherd?
We provide 24/7 emergency dispatch throughout Franklin County. Calls received before 10 p.m. are usually answered within 2 hours; overnight calls are handled first thing the next morning unless life-safety concerns demand immediate attention. Our on-call van is fully equipped, so most ‘no-heat’ situations are resolved the same day.
What symptoms should I watch for that indicate my heater needs professional repair?
Warning signs include uneven room temperatures, short cycling (frequent on/off), strange noises or odors, rising electric or gas bills, a yellow or flickering burner flame, tripped breakers, or the system running but blowing cool air. Addressing these issues promptly prevents bigger, costlier failures—especially during Decherd’s cold snaps.
Do you offer maintenance plans to prevent breakdowns, and what do they cover?
Absolutely. Our ComfortCare Plan provides two precision tune-ups per year (heating in fall, cooling in spring), priority scheduling, a 15 % parts discount, and no overtime fees. Each visit includes filter replacement, combustion analysis, safety inspections, thermostat calibration, electrical testing, and a written efficiency report—helping extend equipment life and lower utility costs.
What does a typical heat repair cost, and will I get upfront pricing?
Most residential heat repairs in Decherd fall between $145 and $650, depending on parts and labor. Before any work begins, our technician performs a complete diagnosis and presents a flat-rate quote in writing; there are no surprise fees. We accept all major credit cards and offer 0 % financing on repairs over $500 if approved at time of service.