Certified Technicians

Certified Technicians | Dehumidifier Installation | Heating and Air Conditioning | Decatur

Beat the muggy Decatur summers and protect your home’s comfort with HEP’s certified technicians. Our heating and air conditioning experts specialize in pinpointing excess moisture problems and recommending the ideal dehumidifier size and placement, so you can say goodbye to sticky air, warped woodwork, and lingering odors. From the moment we arrive, you’ll notice the HEP difference—courteous technicians who respect your time, explain every step, and leave your space cleaner than they found it.

Ready for a healthier, more breathable home? HEP’s affordable, warrantied dehumidifier installation ensures balanced humidity, lower energy bills, and longer HVAC life. Schedule your appointment today and discover why Decatur homeowners trust HEP for precision workmanship and five-star service—rain or shine.

FAQs

Do I really need a whole-home dehumidifier in Decatur’s climate?

Yes. Decatur experiences long, humid summers and mild, damp winters, which often push indoor relative humidity (RH) well above the 50 % comfort threshold. Excess moisture can lead to mold growth, dust-mite populations, musty odors, warped wood, and higher cooling bills because sticky air feels warmer. A properly sized whole-home dehumidifier keeps RH in the ideal 40–50 % range, protecting your home’s structure, your family’s health, and your HVAC equipment.

What is involved in a professional dehumidifier installation?

Our certified technicians start with a humidity and load calculation to determine capacity. We then select a compatible whole-home unit that ties into your existing supply and return ductwork, add a dedicated condensate drain line, and integrate the controls with your current thermostat or a stand-alone digital humidistat. Electrical wiring is performed to code, followed by an airflow balance check and a complete performance test. Before we leave, you’ll receive a walk-through on operation and maintenance.

How do I know what size dehumidifier my home needs?

Sizing is based on square footage, average moisture load, existing insulation, number of occupants, and how tightly the house is sealed. Residential units typically range from 70 to 150 pints per day. During our in-home assessment we measure RH in several areas, inspect crawlspaces or basements, and use ACCA Manual H guidelines to recommend the correct capacity. An undersized unit will run constantly without reaching target RH, while an oversized unit wastes energy and short-cycles, so professional sizing is critical.

Are your technicians certified and insured to work on my HVAC system?

Absolutely. Every installer is NATE-certified, EPA Section 608 licensed for refrigerant handling, and factory-trained on the leading dehumidifier brands we carry (Aprilaire, Honeywell, and Santa Fe). We carry full liability and workers-comp insurance and pull any required Decatur or Morgan County permits. Our team keeps up with continuing-education courses so installations meet or exceed current mechanical and electrical codes.

How much does a whole-home dehumidifier cost to install, and are financing or rebates available?

Installed prices in Decatur typically range from $2,100 to $3,800, depending on capacity, duct modifications, and control options. We provide written, upfront quotes after the home evaluation. Through our lending partners you can spread payments over 6–60 months with competitive APRs, and several ENERGY STAR® models qualify for Alabama Power rebates or federal tax credits (up to 30 % of project cost, subject to annual limits). We handle all rebate paperwork for you.

What maintenance is required after installation and can you service the unit?

Routine care is simple: replace or clean the air filter every 3–6 months, keep the condensate line clear, and check the humidistat setting seasonally. Our Comfort Club plan includes two annual visits where we clean coils, test controls, verify RH accuracy, and sanitize the drain pan. Most units carry a 5-year parts warranty and 1-year labor warranty, both of which we honor. If you ever notice unusual noise, a water leak, or RH drifting above 60 %, call us—our 24/7 service team will diagnose and repair the issue promptly.