- HEP HVAC
- Transparent Pricing

Transparent Pricing
Transparent Pricing | Heat Repair | Heating and Air Conditioning | Dayton
When the chill hits Dayton, you shouldn’t have to guess what it will cost to get your home warm again. HEP’s transparent pricing for heating and air conditioning services means you’ll see the exact numbers before any work begins, so you can approve your heat repair with total confidence—no hidden fees, ever. Our licensed technicians arrive on time, diagnose the problem quickly, and walk you through every option as clearly as they tune your furnace or heat pump.
From unexpected breakdowns to nagging inefficiencies, we back every heat repair with industry-leading warranties and the friendly, hometown service Dayton families have trusted for years. Because we stock our trucks with common parts, most fixes are completed in a single visit, getting you back to cozy comfort faster. Ready for honest answers and upfront pricing? Call HEP today and feel the difference transparency makes.
FAQs
What does “transparent pricing” mean for your heat repair services in Dayton?
Transparent pricing means every customer receives a clear, written breakdown of costs before any work begins. We use a flat-rate price book—no hidden fees, no hourly surprises. You’ll see exactly what the diagnostic, parts, labor, and optional upgrades cost, so you can approve or decline each line item with confidence.
How much will my heating repair cost, and do you provide upfront estimates?
Most heating repairs in the Dayton area fall between $125 and $650, depending on the part and complexity. After a $79 diagnostic visit (waived if you proceed with the repair), the technician will deliver a printed or emailed quote itemizing every charge. Because we use set flat-rate pricing, the amount you approve is the final amount you pay—even if the repair takes longer than expected.
How quickly can you send a technician for emergency heat repair during a Dayton winter?
Our dispatch center is staffed 24/7. Calls received before 5 p.m. are usually served the same day; after-hours emergencies are handled within 4 hours. We prioritize no-heat situations for households with young children, seniors, or medical needs, and we stock our service vans with common furnace and heat-pump parts to complete most repairs on the first visit.
Are your technicians certified to service all furnace and heat-pump brands?
Yes. Our HVAC professionals are NATE-certified and undergo annual factory training on major brands—including Trane, Carrier, Lennox, Goodman, Rheem, Bryant, York, and Mitsubishi heat pumps. Each technician also carries EPA Section 608 certification for safe refrigerant handling, so you can trust us with gas, electric, or dual-fuel systems.
What signs indicate I should call for professional heat repair rather than trying a DIY fix?
Give us a call if you notice: (1) the furnace won’t start or cycles on/off rapidly, (2) cold or weak airflow from vents, (3) unusual odors like burning or gas, (4) banging, squealing, or grinding noises, (5) the thermostat displays an error, or (6) your carbon-monoxide detector alarms. DIY troubleshooting is fine for filter changes or thermostat batteries, but internal repairs should be left to licensed pros to avoid safety hazards and voided warranties.
Do you offer warranties or guarantees on your heating repair work and replacement parts?
Absolutely. All repairs include a 1-year parts warranty and a 90-day labor guarantee. If the same component we replaced fails within that period, we’ll fix it at no charge. For customers enrolled in our Comfort Club maintenance plan, labor coverage extends to a full year and members receive 15 % off future repairs.