Certified Technicians
Certified Technicians | Air Conditioning | Heating and Air Conditioning | Dayton
When Dayton’s humidity climbs and the summer sun shows no mercy, you can count on HEP’s certified technicians to keep your home perfectly balanced. Our team combines decades of hands-on experience with ongoing factory training, so every visit—whether it’s a quick tune-up or a full system replacement—brings the latest energy-saving solutions straight to your doorstep. We arrive on time, protect your space with drop cloths and shoe covers, and back our workmanship with straightforward, no-surprise guarantees.
From whisper-quiet ductless minisplits to high-efficiency central air conditioning systems, we tailor comfort plans that fit your lifestyle and your budget. Emergency breakdown at 2 a.m.? We’re on call 24/7, restoring cool air before the coffee’s brewed. With HEP, you get more than technical know-how—you get a local partner dedicated to honest advice, transparent pricing, and the kind of neighbor-to-neighbor service that has kept Dayton families comfortable for years.
FAQs
What does it mean that your technicians are NATE-certified?
NATE (North American Technician Excellence) is the nation’s largest independent certification body for HVAC professionals. A NATE-certified technician has passed rigorous, proctored exams proving their knowledge of residential and light commercial heating and cooling systems. When you schedule service with our Dayton team, you know the person arriving is trained to national standards, up-to-date on current codes and manufacturer specifications, and able to diagnose and repair your air conditioner right the first time.
How often should I schedule preventive maintenance for my air conditioner in Dayton?
We recommend a comprehensive tune-up once each spring—before the summer heat sets in. Dayton’s humid continental climate puts AC systems under heavy load from June through September, so cleaning coils, checking refrigerant charge, tightening electrical connections, and testing airflow ahead of the season helps prevent breakdowns, lowers energy bills, and keeps your manufacturer’s warranty valid. If you have pets, allergies, or run the system year-round for heat-pump operation, semi-annual maintenance (spring and fall) is wise.
What are common signs my air conditioner needs repair versus full replacement?
Repair is usually the best choice when the unit is under 10 years old, the issue is isolated (such as a capacitor, contactor, or clogged drain), and repair costs are less than 30% of the price of a new system. Signs you may need replacement include: • System age of 12–15 years or more • Frequent repairs or refrigerant leaks • Rising utility bills despite regular maintenance • Uneven cooling or excessive noise Our technicians perform a detailed cost-benefit analysis and load calculation to help you decide confidently.
How quickly can you respond to an AC emergency in the Dayton area?
We offer 24/7 emergency service, including nights, weekends, and holidays. Most calls received before 6 p.m. are answered with same-day arrival; after-hours requests typically see a certified technician on-site within 2–4 hours. Our fully stocked service vans carry the most common OEM parts, allowing us to resolve over 85% of emergencies in a single visit.
What energy-efficient options are available, and do you offer financing or rebates?
We install ENERGY STAR®-rated central air conditioners, heat pumps with SEER2 ratings up to 20, and variable-speed inverter systems that can cut cooling costs by 30–50%. As a Duke Energy Ohio trade ally, we process utility rebates for high-efficiency upgrades, often $200–$600 per system. We also assist with federal tax credits (up to 30% of project cost, capped at $2,000 for qualifying heat pumps). Zero-interest financing for 12–18 months or low-APR plans up to 120 months are available with approved credit.
What should I expect during a typical AC service visit?
1. Arrival & introduction: Your technician will arrive in a branded truck, introduce themselves, and wear shoe covers to protect your home. 2. Diagnostic or tune-up: We connect digital gauges, measure superheat/subcooling, test capacitors, contacts, airflow, and thermostat functions. 3. Findings review: The technician explains any issues, shows photos if needed, and provides upfront repair or maintenance options. 4. Work authorization: No work is performed without your approval and a signed estimate. 5. Completion & cleanup: After repairs/tune-up, we retest the system, wipe down the work area, and leave it as clean as we found it. 6. Documentation: You receive a detailed invoice, recommendations, and reminders for future maintenance.