Certified Technicians

HEP HVACCertified Technicians

Certified Technicians | Thermostat Upgrades | Heating and Air Conditioning | Crab Orchard

When Crab Orchard homeowners call on HEP’s certified technicians for thermostat upgrades, they’re getting more than a simple swap-out—they’re investing in precision comfort. Our factory-trained pros pair cutting-edge smart thermostats with your existing HVAC system, calibrate sensors for accurate readings, and walk you through intuitive apps that slash energy waste. Whether you’re chasing lower utility bills, crave voice-activated climate control, or just want the peace of mind that your home will always be the perfect temperature when you arrive, we tailor every installation to your lifestyle and budget.

Backed by decades of heating and air conditioning expertise, HEP ensures the entire process is hassle-free: quick scheduling, transparent pricing, and a tidy workspace when we’re done. From the rolling hills of Crab Orchard to its bustling local businesses, we know how Tennessee’s weather can swing—let us help you stay ahead of it with smarter, more responsive comfort solutions.

FAQs

What advantages will I see by upgrading to a modern or smart thermostat?

A new thermostat gives you tighter temperature control, remote access through a phone app, detailed energy-use reports, learning algorithms that adjust settings automatically, and compatibility with voice assistants. Customers in Crab Orchard typically see 8–15 % lower heating and cooling costs within the first year, along with better overall comfort and fewer temperature swings.

How can I tell if my existing HVAC equipment is compatible with a new thermostat?

During a free pre-installation visit, our certified technicians check the voltage (low-voltage vs. line-voltage), number of control wires, system type (gas, electric, heat pump, multi-stage, or dual-fuel), and any add-ons like humidifiers. We then match these specs to the thermostat’s wiring terminals and firmware requirements. Most homes in Crab Orchard built after the mid-1990s are fully compatible, and we can add a C-wire or power-extender kit if needed.

Can you install and program my new thermostat the same day I call?

Yes. We keep the most popular Wi-Fi, programmable, and touch-screen thermostats in stock on our service trucks. For calls received before 2 p.m. in the Crab Orchard area, we can usually arrive, remove the old unit, install the new one, update firmware, connect it to your home Wi-Fi, and walk you through the mobile app— all in one visit that lasts about 60–90 minutes.

Will a thermostat upgrade really lower my energy bills?

Absolutely. EPA studies show that proper use of a programmable or smart thermostat can cut energy consumption by up to 15 % annually. In Crab Orchard, where heating and cooling each run roughly six months of the year, that translates to $120–$250 in savings for the average 2,000-sq-ft home. Features like geofencing, adaptive recovery, and occupancy sensors prevent your system from running when no one is home, further reducing wasted energy.

Which thermostat brands do you recommend, and how do I pick the right model?

We are certified dealers for Nest, ecobee, Honeywell Home, and Emerson Sensi. The best choice depends on your priorities: Nest for learning algorithms and a minimalist look; ecobee for room sensors and extensive smart-home integration; Honeywell Home for robust scheduling and a traditional interface; and Sensi for budget-friendly Wi-Fi control. During an on-site consultation we factor in your HVAC type, Wi-Fi strength, and desired features to recommend the ideal model.

What does a professional thermostat upgrade cost and what is included?

In Crab Orchard, our flat-rate pricing starts at $299 for a standard programmable unit and $449–$599 for a top-tier smart thermostat. The price includes the thermostat itself, removal of the old unit, any necessary wiring adaptations (including adding a C-wire transformer if required), full installation, Wi-Fi setup, personalized programming, and a one-year labor warranty. We also register the manufacturer’s warranty on your behalf and provide a quick-start guide before we leave.

HEP HVAC
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(423) 228-7742