Emergency Repair
Emergency Repair | Heating and Air Conditioning | Cowan
When your furnace sputters out on a frosty night or your AC quits during a Tennessee heatwave, you need a team that shows up fast and fixes the problem right the first time. HEP’s licensed technicians are on call 24/7 in Cowan, fully stocked with parts and backed by decades of know-how. One quick call and we’ll dispatch a friendly pro who can diagnose, repair, and test your system before you’re left shivering—or sweltering—again.
From blower motors and igniters to refrigerant leaks and thermostat failures, no emergency is too big or too small for our crew. We quote honest, upfront prices, stand behind every repair with solid warranties, and leave your home as clean as we found it. Keep our number handy and enjoy the peace of mind that comes with hometown experts who treat your heating and air conditioning like their own.
FAQs
What situations qualify as an emergency heating or air-conditioning repair in Cowan?
Any problem that threatens your family’s safety, comfort, or the integrity of the equipment is considered an emergency. Examples include complete loss of heat during freezing weather, an AC breakdown during extreme summer heat, burning smells, sparking or smoking equipment, refrigerant or gas leaks, and systems that repeatedly trip breakers. If you are unsure, call us—our technicians will help you decide whether immediate service is needed.
How soon can your technicians arrive at my home in Cowan after I call for an emergency repair?
We provide true 24/7/365 emergency dispatch. Most customers in the Cowan area are reached within 60–90 minutes of placing the call, day or night, weekends and holidays included. Our trucks are fully stocked, so in over 80 % of cases we can diagnose and repair the problem on the first visit without waiting for parts.
Do you service all furnace and air-conditioning brands and models?
Yes. Our EPA-certified and factory-trained technicians are qualified to repair all major brands, including Trane, Carrier, Lennox, Rheem, Goodman, York, American Standard, and many more. We also handle older or discontinued models, heat pumps, ductless mini-splits, gas furnaces, and electric air handlers. If a proprietary part is required, we can often obtain it the same day through our local supplier network.
How much does emergency HVAC repair typically cost?
Emergency service involves an after-hours diagnostic fee that starts at $99, which covers travel and system evaluation. Once we identify the issue, you receive a flat-rate quote for the repair before any work begins, so there are no surprises. Most common fixes—capacitors, ignitors, contactors, minor electrical repairs—range from $150 to $350 including parts and labor. Major component replacements such as compressors or heat exchangers are higher and we will discuss repair-versus-replace options with you.
What can I do while waiting for the technician to arrive?
1. Turn off the system at the thermostat and breaker if you hear loud noises, smell burning, or see smoke. 2. For cooling issues, check that the outdoor unit is clear of debris and that the air filter is clean—this prevents added strain once we restart the system. 3. For heating issues, ensure all supply and return vents are open and unobstructed. 4. Have model and serial numbers handy if possible; this speeds up parts identification. 5. Keep pets secured and pathways to the equipment clear so our technician can work safely and efficiently.
Are your emergency repair services in Cowan licensed, insured, and guaranteed?
Absolutely. We hold a Tennessee mechanical contractor’s license, maintain $2 million in liability insurance, and carry full workers’ compensation. All emergency repairs come with a 1-year parts and labor warranty, and we follow up within 48 hours to ensure the system is operating correctly. Your safety and satisfaction are our highest priorities.