Certified Technicians
Certified Technicians | Heating and Air Conditioning | Cowan
When Cowan homeowners need reliable heating and air conditioning service, they turn to HEP’s team of NATE-certified technicians. From precision tune-ups to same-day repairs and energy-efficient system replacements, our experts arrive on time, listen to your concerns, and back every job with transparent pricing and a 100% Satisfaction Guarantee. We treat your home with the same care we give our own—shoe covers on, drop cloths down, and no mess left behind—so you can get back to comfort without the hassle.
As a locally trusted company, HEP keeps a fully stocked service fleet right here in Franklin County, ready 24/7 for emergencies. Whether you live near the South Cumberland foothills or closer to the downtown depot, one call is all it takes to restore cozy winter warmth or crisp summer cool. Schedule today and discover why Cowan neighbors say, “Happy HEP, Happy Home!”
FAQs
What HVAC services do your certified technicians provide in Cowan?
Our team handles the full spectrum of residential and light-commercial HVAC needs in Cowan, including system diagnostics, seasonal tune-ups, emergency repairs, complete replacements, new system design and installation, indoor-air-quality upgrades, thermostat and smart-control integration, duct cleaning, and custom ductwork fabrication. Whether you have a gas furnace, electric heat pump, central air conditioner, or ductless mini-split, our certified technicians have the training and tools to service it efficiently and safely.
What does it mean that your technicians are “certified,” and why is that important?
Every field technician on our staff carries current EPA Section 608 certification for refrigerant handling and has completed NATE (North American Technician Excellence) core and specialty exams. These nationally recognized credentials verify that a technician has demonstrated up-to-date knowledge of HVAC theory, proper installation practices, safe refrigerant management, and diagnostic procedures. For homeowners in Cowan, that means work is carried out to code, manufacturer specifications are met, warranties are protected, and your equipment operates at peak performance.
How often should I schedule maintenance for my heating and air conditioning system in Cowan’s climate?
We recommend two planned service visits per year: a heating tune-up in early fall and a cooling tune-up in early spring. Cowan experiences both hot, humid summers and cool winters, so each component of your HVAC system sees heavy seasonal use. Biannual maintenance allows us to clean coils, test safety controls, check refrigerant charge, tighten electrical connections, lubricate moving parts, and verify system airflow before extreme temperatures arrive—reducing the risk of breakdowns and keeping energy bills in check.
My energy bills are high; can your team help improve my system’s efficiency?
Absolutely. First, we perform a detailed energy assessment that looks at your equipment’s age, SEER/HSPF ratings, duct leakage, thermostat settings, and insulation levels. Depending on the findings, we may recommend duct sealing, blower-door guided air-sealing, programmable or smart thermostat installation, or, if your system is more than 10–15 years old, a high-efficiency replacement. Our certified technicians can also install variable-speed blowers, adjust refrigerant charge, and balance airflow to maximize existing equipment efficiency.
Do you offer 24/7 emergency HVAC repair in Cowan, and how quickly can you arrive?
Yes. We maintain a rotating on-call staff of certified technicians 24 hours a day, 365 days a year—including holidays. For customers within the Cowan city limits we can typically arrive within 60–90 minutes of your call. Our service vans are fully stocked with common replacement parts, allowing most no-heat or no-cool emergencies to be resolved on the first visit. All after-hours repairs are backed by the same workmanship guarantee as daytime service.
What financing or warranty options are available for new HVAC installations?
We partner with reputable lenders to offer flexible financing plans—often with promotional 0% APR periods or low monthly payments—to qualified homeowners. All systems we install come with a 10-year manufacturer parts warranty, and we include a 1-year labor warranty at no additional cost (extendable to 10 years through our protection plans). Registering your equipment through us ensures you receive the full factory warranty coverage.