Certified Technicians
Certified Technicians | Air Conditioning | Heating and Air Conditioning | Cowan
When Cowan residents need fast, reliable relief from sweltering summer days, they turn to HEP’s certified technicians for top-tier air conditioning expertise. Our team combines rigorous training, decades of hands-on experience, and genuine hometown courtesy to diagnose, repair, or replace your cooling system with surgical precision. From whisper-quiet, high-efficiency upgrades to 24/7 emergency fixes, we treat your comfort as our mission and your home as our own—clean workspace, transparent pricing, satisfaction guaranteed.
Because we live and work right here in Franklin County, we understand the local climate quirks that can push equipment to its limits. We fine-tune every installation for maximum performance, recommend energy-smart options that shrink utility bills, and back our workmanship with industry-leading warranties. Schedule your air conditioning service today and feel the HEP difference the moment we arrive.
FAQs
Are your air-conditioning technicians in Cowan fully certified and licensed?
Yes. Every member of our Cowan service team holds current EPA Section 608 refrigeration certification and a Tennessee HVAC mechanical license. We also complete ongoing manufacturer training for brands such as Trane, Lennox, and Carrier, so you can be confident that repairs, maintenance, and installations meet factory specifications and local building codes.
What brands and systems can your technicians service or install?
Our certified technicians are factory-trained on all major residential and light-commercial HVAC brands, including Trane, Carrier, Lennox, Rheem, Goodman, and Daikin. We service and install central split systems, heat pumps, ductless mini-splits, packaged rooftop units, smart thermostats, and indoor air-quality accessories such as UV lights and whole-home dehumidifiers.
How quickly can you respond to an air-conditioning emergency in Cowan?
We provide 24/7 emergency dispatch inside the Cowan city limits and surrounding Franklin County communities. A technician is usually on site within two hours of your call—often sooner during normal business hours. Our trucks are stocked with the most common OEM parts, allowing us to complete 85 percent of repairs on the first visit.
What does a routine AC maintenance visit include?
During a 21-point precision tune-up, our technician will: 1) check refrigerant charge, 2) clean condenser and evaporator coils, 3) test capacitors and contactors, 4) tighten electrical connections, 5) flush the condensate drain, 6) calibrate the thermostat, 7) lubricate moving parts, and 8) provide a written efficiency report. Regular maintenance can lower energy bills by up to 15 percent and helps protect your factory warranty.
Do you offer free estimates and financing for new AC installations?
Absolutely. We provide no-obligation, in-home consultations where a comfort specialist performs a load calculation and presents system options tailored to your home’s size and budget. Estimates are free, and we partner with trusted lenders to offer financing plans as low as 0 percent APR for 12 months or low monthly payments for up to 60 months, subject to credit approval.
Are your services backed by any guarantees or warranties?
Yes. We stand behind every job with a 100 percent satisfaction guarantee: if you’re not happy within 30 days, we’ll make it right or refund the service fee. New installations come with a 10-year parts warranty from the manufacturer and a two-year labor warranty from us, which can be extended to 10 years with our ComfortShield Protection Plan.