Certified Techs
Certified Techs | HVAC Unit Replacement | Heating and Air Conditioning | Cookeville
When your old system sputters on a sweltering Upper Cumberland afternoon, HEP’s certified techs are ready to roll up in fully stocked trucks and bring cool relief back to your Cookeville home. Our pros don’t just swap out equipment—they measure, size, and fine-tune every component, ensuring your new unit delivers peak comfort, whisper-quiet performance, and energy savings you can see on your next power bill. From the first free estimate to final walkthrough, we treat your house like our own and back our workmanship with industry-leading warranties.
Choose us for HVAC unit replacement and gain a partner who’s on call 24/7, committed to transparent pricing, and trained on the latest high-efficiency technology. Whether you need financing options, help navigating rebates, or just honest advice about repair vs. replace, HEP is the hometown team Cookeville trusts for comfort done right.
FAQs
How do I know my HVAC unit needs to be replaced rather than repaired?
In Cookeville’s humid subtropical climate, most units last 12–15 years. If your system is approaching that age, needs frequent repairs, causes unusually high energy bills, or can no longer keep your home evenly comfortable, replacement is typically the most economical choice. Our certified technicians provide a free on-site evaluation and cost-benefit analysis to help you decide.
What types of HVAC systems do you install in Cookeville homes and businesses?
We install high-efficiency central air conditioners, heat pumps, gas and electric furnaces, dual-fuel systems, ductless mini-splits, and packaged rooftop units. All equipment complies with Tennessee’s energy codes and is selected to match your property’s size, insulation, and air-flow requirements for maximum comfort and low operating costs.
How long does a typical HVAC unit replacement take from start to finish?
Most residential change-outs are completed in a single day. We begin with a pre-installation inspection, handle permits, remove and recycle your old unit, install the new system, pressure-test and evacuate the refrigerant lines, and perform a full start-up/commissioning checklist. For larger homes or light-commercial projects, the process may extend to two days.
Are your service technicians certified and insured?
Yes. All of our technicians hold current EPA Section 608 certification for refrigerant handling and NATE (North American Technician Excellence) certification for HVAC proficiency. The company maintains full liability and workers’ compensation insurance, and we obtain all required city and county permits before beginning work.
Do you offer financing, rebates, or tax credits for new HVAC installations?
Absolutely. We partner with major lenders to provide 0% APR promotional financing and low-monthly-payment options (subject to credit approval). Our team will also file for any applicable TVA EnergyRight incentives, manufacturer rebates, and federal tax credits for high-efficiency heat pumps or furnaces, saving you up to several hundred dollars.
What warranties and maintenance plans come with my new HVAC unit?
Most systems include a 10-year parts warranty and a 1- to 2-year labor warranty when registered within 60 days of installation. We also offer optional Comfort Club plans that include twice-yearly tune-ups, priority scheduling, and a 15% discount on future repairs, which helps maintain your warranty and maximizes system life.