- HEP HVAC
- High-efficiency Heat Pump

High-efficiency Heat Pump
High-efficiency Heat Pump | HVAC Unit Replacement | Heating and Air Conditioning | Caryville
When Caryville homeowners feel the sting of rising energy bills or the frustration of uneven temperatures, HEP’s high-efficiency heat pumps step in as the smart upgrade. Our factory-trained technicians evaluate your space, remove aging equipment, and install cutting-edge systems that both heat and cool with whisper-quiet precision. Because our pumps transfer rather than generate heat, you can enjoy year-round comfort while trimming up to 50 % off your utility costs—without sacrificing an ounce of cozy warmth in winter or refreshing chill in summer.
From start to finish, we make HVAC unit replacement simple and stress-free. Expect upfront pricing, fast scheduling, and meticulous craftsmanship backed by robust warranties and 24/7 support. Whether your existing unit sputtered its last breath or you’re proactively planning for efficiency, HEP delivers the hometown service Caryville trusts, wrapped in technology that future-proofs your comfort for years to come.
FAQs
How does a high-efficiency heat pump differ from the traditional HVAC system I have now?
A high-efficiency (often ENERGY STAR® certified) heat pump uses advanced variable-speed compressors and smart controls to move heat rather than generate it. In summer it extracts heat from indoors and releases it outside; in winter it pulls latent heat from outdoor air—even at temperatures below freezing—and brings it inside. Because it transfers heat instead of creating it with electric resistance coils or burning fuel, it can deliver up to 3–4 units of heating or cooling for every unit of electricity consumed. The result is lower operating cost, quieter operation, and reduced greenhouse-gas emissions compared with conventional split air conditioners paired with electric or gas furnaces.
Will a high-efficiency heat pump keep my Caryville home comfortable year-round, even on very cold or humid days?
Yes. Modern cold-climate heat pumps are engineered to maintain full heating output at temperatures down to 5 °F and provide useful heat well below zero. Caryville’s winter lows typically stay above 20 °F, so a properly sized unit delivers reliable warmth without backup heat most of the season. During our hot, humid summers, the system’s variable-speed fan and compressor run longer at lower capacity, removing more moisture than a traditional single-stage air conditioner. This steadier operation eliminates temperature swings and sticky indoor air, giving you consistent comfort 12 months a year.
How much can I expect to save on my energy bills by upgrading to a high-efficiency heat pump?
Savings depend on the efficiency of your current equipment, the size of your home, and local utility rates, but most Caryville homeowners moving from a 10–13 SEER air-conditioner and 80% AFUE furnace report 30–50 % lower annual energy costs. If you currently heat with electric baseboards or an older heat pump, savings can exceed 50 %. At today’s CUB electric rate of roughly 12¢/kWh, that often translates to $500–$1,200 a year back in your pocket. Over a 15-year equipment life, the upgrade generally pays for itself and then some.
Are there rebates or tax credits available in Caryville for heat pump replacements?
Absolutely. Through TVA’s EnergyRight program, qualifying Caryville customers can receive a rebate of $300–$600 for installing a high-efficiency heat pump with a Quality Contractor Network (QCN) installer. In addition, the federal Inflation Reduction Act provides a 30 % tax credit—up to $2,000—for heat pumps that meet Tier III CEE efficiency standards (currently ≥18 SEER2 and ≥9.5 HSPF2). Low- to moderate-income households may also qualify for point-of-sale incentives from the forthcoming High-Efficiency Electric Home Rebate Program. We handle all paperwork and will tell you exactly which incentives apply before you commit.
How do I know what size heat pump my home needs?
Proper sizing is critical for comfort, efficiency, and equipment life. We perform a Manual J load calculation that factors in your home’s square footage, insulation levels, window types, air leakage, orientation, and occupant habits. In many Caryville houses built before 2010, this detailed assessment shows that a 2- or 2.5-ton variable-speed heat pump can replace an existing 3- or 3.5-ton single-stage unit, because the new equipment runs more efficiently at part load. Avoiding oversizing prevents short cycling, excessive humidity, and higher utility bills.
What should I expect during the replacement process and how long will it take?
A typical heat pump change-out takes one full working day. Our team will: 1. Protect flooring and furniture with drop cloths. 2. Recover the refrigerant from your old unit and remove the indoor air handler and outdoor condenser. 3. Inspect and, if needed, seal or resize existing ductwork to ensure proper airflow. 4. Install the new variable-speed heat pump, high-efficiency thermostat, and line-set insulation. 5. Pull a deep vacuum, charge the system to manufacturer specifications, and perform start-up testing. 6. Register the equipment warranty (usually 10-year parts/1-year labor, with optional 12-year extended coverage). 7. Walk you through operating modes, filter changes, and app connectivity. Your heating or cooling will be off only a few hours, and we haul away all debris when we leave. A follow-up visit or remote check is scheduled after two weeks to verify performance and address any questions.