Pilot Lights
Pilot Lights | Heat Repair | Heating and Air Conditioning | Blountville
When a frosty Tennessee night knocks out your pilot light, you don’t have time to wait for help from miles away. HEP’s Pilot Lights Heating & Air Conditioning is right here in Blountville, arriving fast with fully stocked vans and seasoned technicians who know every make and model. We pinpoint the issue, restore safe ignition, and get your home warm again—often before the coffee finishes brewing.
From emergency heat repair to routine tune-ups, we back every service with upfront pricing, a satisfaction guarantee, and the friendly, down-home care you expect from a local team. Call us today and feel the difference of reliable comfort delivered with hometown pride.
FAQs
What are the most common signs that my heating system needs repair?
Look for uneven heating, weak airflow, unusual noises (bangs, squeals, rumbles), frequent cycling on and off, higher-than-normal energy bills, or a pilot light that won’t stay lit. Any of these symptoms can indicate issues such as a failing blower motor, dirty burners, a cracked heat exchanger, or thermostat problems. Addressing them promptly prevents bigger, costlier breakdowns.
How fast can your Blountville technicians respond to a no-heat emergency?
We provide 24/7 emergency heat repair throughout Blountville and surrounding Sullivan County. A certified technician is typically dispatched within one hour of your call, and fully stocked service vehicles allow us to complete most repairs on the first visit—day, night, weekends, and holidays.
Do you service both gas and electric furnaces, including pilot light issues?
Yes. Our team is trained to repair gas furnaces, electric furnaces, heat pumps, and dual-fuel systems. For gas models, we specialize in diagnosing pilot light and ignition problems, including thermocouple failures, clogged pilot orifices, and faulty flame sensors. For electric units, we handle heating elements, sequencer relays, and limit switches.
What does a typical heat repair cost, and do you provide upfront estimates?
Costs vary by part prices and labor time, but most residential heat repairs in Blountville run between $150 and $650. After diagnosing the problem, our technician presents a flat-rate, written estimate before any work begins, so you know the exact price with no hidden fees. We also waive the service call fee when you approve the repair on the spot.
Is regular maintenance necessary if my heater seems to be working fine?
Absolutely. Annual maintenance extends equipment life, maintains energy efficiency, and catches safety issues like cracked heat exchangers or carbon-monoxide leaks. Our 15-point tune-up includes cleaning burners, checking the pilot or ignition system, testing safety controls, replacing or cleaning filters, and verifying proper airflow. Well-maintained systems can save up to 20% on heating costs and reduce unexpected breakdowns.
What troubleshooting steps should I try before calling for service when the furnace won’t ignite?
1) Make sure the thermostat is set to “Heat” and above room temperature. 2) Check that the furnace switch and circuit breaker are on. 3) For gas units, confirm the gas valve is open and the pilot light is lit; if it’s out, follow the manufacturer’s relighting instructions. 4) Replace a dirty filter that might be restricting airflow. 5) Inspect the intake and exhaust vents for blockages such as leaves or snow. If the furnace still won’t start or the pilot won’t stay lit after these steps, shut the system off and call our professionals to prevent further damage or safety hazards.