- HEP HVAC
- Certified Technicians

Certified Technicians
Certified Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Benton
When a Benton summer turns sultry or a winter chill creeps in, the comfort of your home hinges on a system that’s ready for anything. HEP’s certified technicians bring decades of experience, factory training, and a neighbor-next-door attitude to every service call—diagnosing issues quickly and guiding you through the smartest, most energy-efficient solution for HVAC unit replacement. From meticulous load calculations to seamless installation, we treat your home as carefully as our own, leaving nothing behind but fresher air and lower utility bills.
Our crew arrives on time, backs every job with iron-clad warranties, and walks you through new-system operation before we leave the driveway. Whether you’re upgrading an aging unit or recovering from a sudden breakdown, you can count on transparent pricing, financing options, and the round-the-clock support that’s made HEP Benton’s go-to comfort team. Let’s replace the hassle with peace of mind—and keep your family cozy all year long.
FAQs
How do I know it’s time to replace my HVAC unit instead of repairing it?
Most systems in Benton last 10–15 years with proper maintenance. If your unit is near that age and you’re experiencing frequent breakdowns, rising energy bills, uneven temperatures, or you need repairs that exceed 30–40 % of the cost of a new system, replacement is usually the more economical choice. Our certified technicians perform a detailed load calculation and cost-benefit analysis so you can make an informed decision.
What does the HVAC replacement process involve when I hire your certified technicians?
1) On-site inspection and heat-gain/heat-loss calculation to size the new equipment correctly. 2) Written proposal outlining system options, efficiency ratings, and total cost. 3) Removal and eco-friendly disposal of the old unit. 4) Installation of the new system, new refrigerant lines (if needed), code-compliant electrical and duct connections, and new thermostat. 5) Start-up, performance testing, and balancing to ensure every room in your Benton home gets proper airflow. 6) Final walk-through, warranty registration, and explanation of maintenance requirements.
How much does a new heating and air conditioning system cost in the Benton area?
Pricing depends on size (measured in BTUs or tons), efficiency (SEER2/HSPF ratings), brand, ductwork modifications, and any indoor air quality add-ons. On average, homeowners in Benton spend $6,500–$11,000 for a complete replacement, with high-efficiency or dual-fuel systems running higher. We provide flat-rate, upfront pricing and multiple equipment tiers so you can choose the option that fits your comfort goals and budget.
Will a new high-efficiency HVAC system really save me money on utilities?
Yes. Replacing a 10-SEER air conditioner from the early 2000s with a 16–18 SEER2 unit can cut cooling costs by up to 40 %. Likewise, upgrading an 80 % AFUE furnace to a 95 – 97 % AFUE model can reduce winter heating bills by 15–25 %. Because Benton’s climate experiences both hot summers and chilly winters, energy savings accrue year-round, often offsetting the upfront cost in 3–6 years.
Do you offer financing, rebates, or tax incentives for HVAC replacement?
Absolutely. We partner with reputable lenders to provide low-interest and zero-interest financing options, subject to credit approval. Our team also handles paperwork for manufacturer rebates, AEP/SWEPCO efficiency rebates, and federal tax credits of up to 30 % of the project cost (capped at $2,000) for qualifying heat pumps and high-efficiency equipment. We make sure you capture every available dollar.
How long will the replacement take and will I be without heating or cooling?
A typical like-for-like replacement in Benton can be completed in one day—usually 6–10 hours. Complex projects involving ductwork repairs or zoning controls may take two days. We schedule work during mild weather when possible, bring portable heaters or spot coolers if extreme temperatures are forecast, and never leave you overnight without at least temporary climate control.