- HEP HVAC
- Rapid Repair

Rapid Repair
Rapid Repair | Air Conditioning | Heating and Air Conditioning | Bean Station
When your Bean Station home feels more like a greenhouse than a refuge, HEP’s rapid repair team swoops in with reliable air conditioning expertise that restores crisp, cool comfort fast. Our seasoned technicians arrive fully equipped to diagnose and fix everything from refrigerant leaks to finicky thermostats, and they back every repair with transparent pricing and a satisfaction guarantee. No waiting games, no sweat—just precision service delivered right when you need it most.
Locally rooted and family-owned, HEP treats every customer like a neighbor. We offer 24/7 emergency response, preventive maintenance plans that slash energy bills, and courteous pros who keep your space spotless. Trust us to squeeze every degree of efficiency out of your system so you can breathe easy, beat the heat, and enjoy summer in Bean Station without a second thought.
FAQs
What air-conditioning services does Rapid Repair Heating & Air offer in Bean Station?
We handle everything your cooling system might need, including fast diagnostics and repair, full-system replacement, new installations, seasonal tune-ups, refrigerant recharging, thermostat upgrades, ductless mini-split service, indoor air-quality add-ons and routine maintenance agreements. Whether your unit is blowing warm air, short-cycling, leaking water or simply due for preventive service, our technicians arrive with the tools and parts to get the job done right the first time.
How quickly can you respond to an AC repair call in the Bean Station area?
Because we are headquartered right here in Grainger County, we’re typically able to provide same-day service, often within 2–4 hours of your call. Our dispatch software sends the nearest available technician, and fully stocked service vans let us complete more than 90 % of repairs on the initial visit. For true emergencies—such as total system failure in extreme heat—we offer priority scheduling at no extra charge for Bean Station residents.
Do you offer 24/7 emergency air-conditioning repair?
Yes. Breakdowns don’t follow a 9-to-5 schedule, so neither do we. Our on-call team is available nights, weekends and holidays, 365 days a year. You’ll reach a live representative who can troubleshoot basic issues over the phone and, if needed, dispatch a technician with no overtime or after-hours fees. All emergency repairs are backed by our parts & labor warranty as well as our 100 % satisfaction guarantee.
Are your HVAC technicians licensed, insured and background-checked?
Absolutely. Each technician holds a Tennessee HVAC mechanic license, is NATE-certified, and receives ongoing factory training. Rapid Repair Heating & Air carries full liability and workers’-comp insurance, and every employee undergoes criminal background screening and drug testing. We wear company uniforms, use protective shoe covers in your home, and provide photo ID for your peace of mind.
Which air-conditioning brands and system types can you service?
Our team is trained to diagnose and repair all major brands—Trane, Carrier, Lennox, Goodman, Rheem, York, American Standard, Bryant, Daikin and many others. We service central split systems, heat pumps, package units, ductless mini-splits, PTACs and even light commercial rooftop units. We have access to OEM and high-quality aftermarket parts so we can extend the life of virtually any AC system you own.
What can I do to keep my AC running efficiently between professional visits?
1) Replace or clean the air filter every 30-60 days during peak cooling season. 2) Keep at least two feet of clearance around the outdoor condenser and rinse coils gently with a garden hose once a season. 3) Make sure supply and return vents are unobstructed by furniture or drapes. 4) Use a programmable or smart thermostat to avoid excessive temperature swings. 5) Schedule a professional maintenance tune-up each spring to check refrigerant levels, tighten electrical connections, lubricate moving parts and verify safe operation. These simple steps can lower energy bills, prevent surprise breakdowns and extend your system’s lifespan.