Upfront Pricing
Upfront Pricing | Heating and Air Conditioning | Andersonville
When the Tennessee weather swings from muggy summers to crisp mountain chills, Andersonville residents turn to HEP for honest, up-front prices and year-round comfort. We put all the numbers on the table before any work begins, so you’ll know precisely what to expect—no hidden fees, no last-minute “surprises.” Whether you need a mid-season tune-up, an emergency repair, or a full system replacement, our licensed technicians arrive ready to solve problems quickly and keep your heating and air conditioning running at peak performance.
At HEP, transparent pricing is matched only by our craftsmanship and hometown courtesy. We stock our trucks with quality parts, respect your space like it’s our own, and back every job with rock-solid guarantees. From the moment you schedule service to the final thermostat check, you’ll feel the difference true accountability makes—leaving you free to enjoy total indoor comfort and a cooler, clearer conscience.
FAQs
What does “up-front pricing” mean for your heating and air conditioning services in Andersonville?
Up-front pricing means we quote the full cost of your HVAC repair, maintenance, or installation before any work begins. You will see a flat, itemized price that already includes parts, labor, taxes, and permitting fees, so there are no hidden charges or overtime surprises when the job is finished.
How do you calculate the price you give me, and could it change once work starts?
One of our licensed technicians will perform a thorough on-site evaluation, diagnose the issue, and consult our standardized flat-rate price book. Because we base your quote on the exact scope of work—not billable hours—the figure we give you is locked in. The price only changes if you request additional services that were not part of the original agreement, and we’ll get your approval in writing first.
Is there a diagnostic or service call fee, and does it go toward my repair?
Yes. We charge a modest diagnostic fee to cover the technician’s travel and assessment time. If you choose to proceed with the recommended repair the same day, that fee is automatically credited toward the flat repair price, so you’re not paying twice for the same visit.
Do you offer financing or payment plans for larger HVAC projects?
Absolutely. For bigger repairs, system replacements, or energy-efficient upgrades, we partner with several financing providers that offer competitive APRs, same-as-cash promotions, and flexible monthly payment plans. Approval decisions are typically made in minutes, and there is no penalty for early payoff.
What HVAC brands and system types do you service in Andersonville?
Our factory-trained technicians work on all major heating and cooling brands, including Trane, Carrier, Lennox, Rheem, Goodman, Amana, York, and Mitsubishi. We service furnaces, air conditioners, heat pumps, ductless mini-splits, and indoor air-quality accessories. If your unit is still under the manufacturer’s warranty, we handle the paperwork so you receive full coverage benefits.
Are parts and labor covered by a warranty when I hire you?
Yes. Every repair comes with a 1-year parts and labor warranty, and new system installations include a 10-year manufacturer parts warranty plus our 2-year workmanship guarantee. If anything we repaired or installed fails within those periods under normal use, we fix it again at no cost to you—no deductibles, no service call fees.